Medical Accounts Receivable Specialist - Patient Phones

Norco, Inc.•Meridian, ID

19h•$18 - $19•Onsite

About The Position

Norco is currently seeking an individual to fill our Medical AR Specialist position. The Medical AR Specialist is responsible for managing accounts receivable billing and collection of payments for all designated payers and locations in order to meet and maintain company goals. Areas of focus include submissions of claims, claim rejections, denial management, collection of current and aged insurance receivables, account adjustments, audits, account status changes, posting payments, refunds, and patient phone calls.

Requirements

High school graduate or equivalent
Knowledgeable on the insurance process, medical terminology, and coding
Proficient within Microsoft Outlook, Word, and Excel
Understand and remember various accounting codes and how to appropriately use them
Ability to perform basic mathematics calculations
Ability to accurately enter data into computers and acquire a working knowledge of any software applications necessary to the position

Responsibilities

Research and resolve any claims from date of denial for assigned reason codes
Monitor the company's accounts receivable balances and contact patients when identified collection issues arise
Post electronic and non-electronic payments
Submit insurance claims to payers and process rejected/denied claims by sending an appeal and/or reconsideration letter
Verify patients' eligibility, coverage, and benefits and identify authorization requirements
Research, resolve, and follow up on all assigned Accounts Receivables
Customer service driven with the ability to communicate effectively and maintain professional and ethical standards of conduct
Perform other tasks as assigned or necessary