MEDICAID WAIVER LIAISON - 67073544

State of Florida • Orlando, FL

2d • $38,264 - $42,309 • Onsite

About The Position

The Medicaid Waiver Liaison is a professional position in the Agency for Persons with Disabilities’ Waiver Subsection. The role conducts medical necessity reviews for individuals served through the Medicaid waiver program; processes cost plan amendments and requests for changes in waiver services or funding; and works with Medicaid waiver support coordinators.

The position processes and reviews documentation for existing waiver consumers and new enrollees, including Allocation Implementation Meeting documentation for crisis and waitlist-to-waiver transitions. It also processes requests through iConnect and budget increase requests, tracks required information, and ensures submissions are accurate and handled within established timelines and procedures.

The liaison supports Waiver Subsection operations by working with enrolled service providers and stakeholders, helping resolve regional policy and service-delivery issues, and providing technical assistance on programmatic and consumer matters. The role may assist with investigations, attend workshops and meetings, provide iBudget/iConnect assistance to Waiver Support Coordinators, cover other regional waiver staff, and perform duties required during emergencies.

This is not a telework position. The employee must report to the APD office in the area served.

Requirements

• High school diploma or equivalent.
• At least two years of experience working with people with disabilities, in care coordination, or in the health and human services field.
• Valid driver’s license or other efficient means of transportation.
• Knowledge and proficient use of Microsoft applications, including Excel, Word, PowerPoint, and SharePoint, and other required computer software.
• Ability to understand, interpret, demonstrate, and manage oneself and handle interpersonal relationships.
• Ability to listen and understand what others are saying and ask questions.
• Ability to analyze available information, observations, and evidence to determine appropriate action.
• Ability to manage time, prioritize tasks, set goals, and develop systems for achieving goals.
• Ability to communicate effectively and respectfully to achieve desired outcomes.
• Ability to write and edit using proper grammar and the writing style required by the agency and program.
• Skill in active learning, including understanding new material or information and applying its implications.
• Knowledge of in-service orientation, including actively looking for ways to help people and exceed the expectations of those being served.

Responsibilities

• Conduct medical necessity reviews for individuals served through the Medicaid waiver program.
• Process documentation for medical necessity reviews and ensure the accuracy of documents submitted for assigned caseloads.
• Process Allocation Implementation Meeting documentation for new waiver enrollees, including crisis and waitlist-to-waiver transitions.
• Process iConnect requests from Waiver Support Coordinators or a supervisor in a timely and accurate manner, checking the system periodically each day and meeting established timelines.
• Process budget increase requests within required timeframes, verify document accuracy, and enter required information into regional and state tracking systems.
• Support the Waiver Subsection, including working with Medicaid waiver-enrolled service providers and completing special assignments related to waiver changes.
• Help identify and resolve regional issues concerning policy implementation and service delivery.
• Provide technical assistance on programmatic and consumer issues and assist with interpreting rules, policies, and standards.
• Maintain communication with the community, service providers, and stakeholders.
• Assist, as assigned, with investigations of incidents or complaints regarding agency service providers.
• Participate in assigned workshops, training sessions, and meetings.
• Provide technical assistance to Medicaid waiver providers as needed or directed by the supervisor.
• Provide iBudget/iConnect technical assistance to Waiver Support Coordinators as necessary.
• Support regional office functions, including backing up other regional waiver staff and performing duties required during emergencies under the Regional Emergency Management Plan.

Benefits

• Annual and sick leave
• Nine paid holidays and one personal holiday each year
• State Group Insurance coverage options, including health, life, dental, vision, and supplemental insurance
• Retirement plan options, including employer contributions
• Flexible Spending Accounts
• Tuition waivers
• Paid maternity and parental leave

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED