Media Technology Specialist

OC Sports & Entertainment•Anaheim, CA
•Onsite

About The Position

The Media Technology Specialist supports the day-to-day operation of the Remote Operations Center (ROC), focusing on digital signage and media systems throughout the OCVIBE district. The role supports Triple Play/IPTV, Daktronics, broadcast control room, and master control room video systems. Working with the Senior Manager of Operations, the Media Technology Manager, and other facility leaders, the specialist helps meet operational objectives and maintain ROC functionality while supporting a reliable, engaging guest experience through digital displays in and around Honda Center and across the district. This is an on-site position with a flexible schedule that may include evenings, weekends, and some holidays.

Requirements

  • High school diploma or equivalent.
  • At least 2 years of experience working in a live entertainment environment; the posting also specifies 2 to 3 years in its qualifications section.
  • Experience with Media Asset Management systems, metadata, and media delivery software.
  • Knowledge of Photoshop, After Effects, and NLE programs to assist with content creation and troubleshooting media playback issues.
  • Strong knowledge of codecs associated with media files.
  • Excellent written and verbal communication skills.
  • Comfortable working at heights, climbing ladders and scaffolding, and occasionally walking up to 6–7 miles in a day.
  • Able to work a flexible schedule, including evenings, weekends, and some holidays as required.
  • Able to multitask while meeting deadlines in a fast-paced environment.
  • Able to work in a team-oriented and creative environment and independently with minimal supervision while meeting timelines.
  • Able to assist with troubleshooting, configuring, and maintaining media playback systems, including knowledge of Windows OS and Excel.
  • Able to work in fluctuating temperatures and in an open-office facility.

Nice To Haves

  • Bachelor’s degree preferred.

Responsibilities

  • Assist operations departments in maintaining digital menu and IPTV/Triple Play systems, including troubleshooting network, power, and media content issues.
  • Maintain working knowledge of multimedia and data resources and how they integrate with Triple Play, Daktronics, Ross XPression, Ross Acuity, Evertz DreamCatcher, and associated video playback, media management, and archive systems.
  • Serve as an event-day operator for Triple Play, the broadcast control room, and Daktronics displays as needed, including quality-checking playback systems and displays before each event.
  • Support Corporate Partnerships, Media Relations, and Special Events Marketing with one-off activations and events requiring Triple Play or broadcast control room integration.
  • Coordinate with Food & Beverage to ensure digital menus function properly and display accurate pricing, including reconfiguring menus as needed.
  • Partner with Sponsorship, Production, and Marketing teams to ensure time-sensitive content is displayed properly.
  • Troubleshoot playback and capture issues across digital display and capture systems.
  • Assist with the development and execution of special events and theme days as requested.
  • Stay current on industry trends and recommend system modifications, upgrades, or purchases to support a modern, high-quality guest experience.
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