Media Technology Specialist
About The Position
The Media Technology Specialist supports the day-to-day operation of the Remote Operations Center (ROC), with a focus on digital signage and media systems throughout the OCVIBE district. This includes support for Triple Play/IPTV, Daktronics, broadcast control room, and master control room video systems. The position works closely with the Senior Manager of Operations, Media Technology Manager, and other facility leaders to support operational objectives and overall ROC functionality, while helping maximize the guest experience through reliable and engaging digital displays in and around Honda Center and across the district.
Requirements
- High School diploma or equivalent
- Minimum of 2 to 3 years of experience working in a live entertainment environment
- Experience with Media Asset Management systems, metadata, and media delivery software
- Knowledge of Photoshop, After Effects, and NLE programs required to assist with content creation and troubleshooting media playback issues
- Strong knowledge of Codecs associated media files
- Excellent communication skills, both written and verbal
- Comfortable with heights, climbing ladders, scaffolding, and occasionally walking up to 6-7 miles in a day
- Able to work a flexible schedule, including evenings, weekends, and some holidays as required
- Able to multitask while meeting deadlines in a fast-paced environment
- Must be able to work in a team-oriented and creative environment
- Able to work independently with minimal supervision while meeting all timelines
- Able to assist with troubleshooting, configuring, and maintaining media playback systems, including knowledge of Windows OS and Excel
- Able to work in fluctuating temperatures
- Able to work in an open-office facility
- High School Diploma or Equivalent
- 2+ Years Experience Required
Nice To Haves
- Bachelor’s Degree preferred
Responsibilities
- Assist operations departments in maintaining digital menu and IPTV/Triple Play systems, including troubleshooting network, power, and media content issues
- Maintain working knowledge of multimedia and data resources as they relate to and integrate with Triple Play, Daktronics, Ross XPression, Ross Acuity, Evertz DreamCatcher, and associated video playback, media management, and archive systems
- Serve as an event-day operator for Triple Play, the broadcast control room, and Daktronics displays as needed, including performing quality checks of playback systems and displays prior to each event
- Support Corporate Partnerships, Media Relations, and Special Events Marketing with one-off activations and events requiring Triple Play or broadcast control room integration
- Coordinate with the Food & Beverage Department to ensure digital menus are functioning properly and displaying accurate pricing, including menu reconfiguration as needed
- Partner with Sponsorship, Production, and Marketing teams to ensure the proper display of time-sensitive content
- Troubleshoot playback and capture issues across digital display and capture systems
- Assist with the development and execution of special events and theme days as requested
- Stay current on industry trends and recommend system modifications, upgrades, or purchases to support a modern, high-quality guest experience
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
