Media Operations Coordinator

Mogul & Co.Chicago, IL
$48,000 - $58,000Hybrid

About The Position

Mogul & Co is seeking a Media Operations Coordinator to join their growing team. This role is hybrid with Chicago as the preferred location. As a Media Operations Coordinator, you will support the strategy, day-to-day execution, and ongoing management of client media campaigns across a variety of industries. This is a hands-on, entry-level role where you'll assist with building, trafficking, monitoring, and optimizing campaigns under the guidance of senior team members, helping ensure performance goals are met. You'll also support client communications and help translate results and best practices across media channels for internal team review. In addition, you'll collaborate closely with cross-functional teams, including Data Analytics & Product, Business Development, Media Operations, and Finance, to support smooth campaign delivery and high-quality client service.

Requirements

  • 0–2 years in digital/traditional media or agency account management; internship experience welcomed
  • Bachelor's degree in Marketing or related field required
  • A proactive learner who is eager to build a foundation in media strategy and execution
  • Comfortable receiving feedback, asking questions, and adapting quickly in a fast-paced environment
  • Detail-oriented and organized, with a strong desire to grow into a media strategist role
  • Developing comfort with performance metrics, reporting, and optimization
  • Strong attention to detail with an interest in statistics, analytics, and campaign performance
  • Eager to build problem-solving skills through hands-on campaign work
  • Strong interpersonal and communication skills, able to interact professionally with clients, internal management, and team members at all levels
  • Solid organizational skills with the ability to track and meet deadlines on assigned tasks
  • Self-motivated, proactive, and maintains a positive "can-do" attitude with the ability to thrive in a fast-paced, dynamic startup environment
  • Comfortable with ambiguity and changing priorities; eager to learn and adapt to evolving business needs
  • Passionate about the media and advertising industry and eager to stay on top of trends and innovations
  • Ability to work independently and multi-task
  • Familiarity with social media ad platforms, programmatic DSPs, or other media management systems & tools
  • Proficient in Microsoft Office; exposure to industry tools and channels such as Google Analytics, Facebook/Instagram, YouTube, Video, Connected TV, Native, or 3rd party ad servers is a plus
  • Demonstrated proficiency working in MS Excel, MS Power Point (Pivot Tables, VLOOKUP, complex calculations, etc)

Nice To Haves

  • Certifications such as TTD, Meta Blueprint, and Google Ads are a plus (or willingness to obtain)
  • Experience with project management tools such as Asana a plus

Responsibilities

  • Assist with the trafficking and campaign build process across social and programmatic platforms (Google platforms is a plus), ensuring accuracy and timely launch
  • Capture and organize screenshots and proof of performance (POPs) for campaign documentation and client reporting
  • Assist with billing and invoicing processes, including reconciling media plans against actuals and flagging discrepancies
  • Help identify relevant media opportunities for current clients within budget, under the direction of senior team members
  • Support day-to-day communication with clients and vendors, including pulling real-time reporting and assisting with reconciliation of media plans
  • Assist with real-time campaign monitoring, optimization, and cross-channel reporting (digital and traditional)
  • Help compile ongoing performance reporting and support the team in surfacing insights across marketing channels
  • Maintain accuracy in data entry, reporting, and campaign documentation
  • Support budget stewardship by tracking spend and flagging discrepancies to senior team members
  • Learn media platforms and tools with the goal of eventually supporting onboarding of future new hires
  • Apply feedback from senior team members to continuously improve day-to-day execution
  • Support the adoption of media management tools and software
  • Collaborate with internal teams (Data Science, Business Development, Media Operations) to support seamless campaign delivery
  • Build foundational fluency in traditional media planning and buying to support fully integrated media strategies
  • Assist in consumer and industry research using various research tools and platforms
  • Regular exposure to and education on emerging media types and technology partners
  • Perform other duties as assigned by management

Benefits

  • Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination.
  • Mogul & Co. will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
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