Med Administration Officer

Veterans Health Administration•Charleston, SC
•Onsite

About The Position

This position is located at the Ralph H. Johnson VA Medical Center in Charleston, South Carolina, a tertiary care facility providing comprehensive primary and specialty health care services. The incumbent serves as the Assistant Chief of Health Administration Service (HAS), providing guidance to HAS staff and ensuring compliance with procedural, legal, and administrative requirements. The role supports workload data integrity and program success at Community Based Outpatient Clinics and the main facility. The incumbent assists in directing and managing the full range of HAS programs, including personnel and administrative functions, budget and financial management, procurement and contracting, and the development and implementation of administrative policies and local procedures. The role advises the Chief of HAS on program implementation and personnel activities, and prepares status reports and leadership response materials. The position supervises Health Administration Service functions such as scheduling, eligibility, beneficiary travel, health information management, administrative officer of the day functions, business office functions, wards, the emergency department, telephone operators, and specialty call center operations. The incumbent also supervises the facility coordinator for the Fugitive Felon Program and State Veterans Home and maintains required tracking procedures. The work schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. Telework may be authorized and eligibility will be discussed during the interview. This is not a virtual position. A recruitment or relocation incentive of 15 percent of the applicable salary has been approved. Promotion to the full performance level may be possible without further competition when regulatory, qualification, and performance requirements are met; selection at a lower grade does not guarantee promotion.

Requirements

  • U.S. citizenship is required.
  • Selective Service registration is required for males born after December 31, 1959.
  • Must undergo a background/security investigation.
  • Must complete the required online onboarding process and provide acceptable identification for pre-employment requirements.
  • Must participate in the seasonal influenza vaccination program as a Department of Veterans Affairs Health Care Personnel employee.
  • Must serve a one-year probationary period or two-year trial period, as applicable.
  • For current or former Federal employees subject to time-in-grade rules applying for GS-13, must have served 52 weeks at GS-12 in Federal service and provide documentation demonstrating eligibility.
  • Must have one year of specialized experience equivalent to at least the next lower grade in the normal line of progression.
  • Specialized experience includes mastery of qualitative and quantitative program management methods and knowledge of healthcare administration principles.
  • Specialized experience includes knowledge of budgeting, finance, statistics, and analytical methodologies; administrative laws, regulations, and policies; organizational structure and strategic objectives; patient administrative functions and clinical practice guidelines; and health information management principles.
  • Familiarity with the VHA Equitable Resource Allocation (VERA) system and HAS core functions.
  • Knowledge of Combat Veteran and OEF/OIF transition programs, the OIG Fugitive Felon Program, insurance verification, utilization review, billing, and collections.
  • Demonstrated competencies in accountability, customer service, decisiveness, flexibility, interpersonal skills, problem solving, and resilience.
  • No educational substitution is available at this grade level.

Responsibilities

  • Assist with directing and managing the full range of Health Administration Service programs.
  • Provide guidance to HAS staff and ensure compliance with procedural, legal, and administrative requirements.
  • Support workload data integrity and program success at Community Based Outpatient Clinics and the main facility.
  • Oversee human resources and administrative requirements, including program management and personnel administration.
  • Direct staffing, recruitment, promotions, awards, training, and disciplinary actions.
  • Support performance management and achievement of organizational goals.
  • Develop status reports and response materials for leadership.
  • Direct development of personnel documentation and personnel actions.
  • Advise the Chief of HAS regarding program implementation and personnel activities.
  • Assist with budget formulation, justification, execution, and financial reporting; recommend budgeting and financial management actions.
  • Participate in budget defense and resource allocation discussions.
  • Assist with procurement and contracting activities, including statements of work and contract management.
  • Interpret administrative policies and develop local procedures.
  • Participate in developing and implementing administrative management policies.
  • Supervise HAS functions, including scheduling, eligibility, beneficiary travel, HIMS, AODs, business office functions, wards, emergency department, telephone operators, and specialty call center operations.
  • Supervise the facility coordinator for the Fugitive Felon Program and State Veterans Home and maintain required tracking procedures.

Benefits

  • Federal employee benefits package, with benefits available to employees and their families; specific benefits depend on position type and should be confirmed with the hiring agency.
  • Potential credit toward annual leave accrual based on prior work or military service, subject to request and approval before appointment and not guaranteed.
  • Approved recruitment or relocation incentive of 15 percent of the applicable salary.
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