Chief Administration Officer

Rockford Rescue Mission•Rockford, IL

3d•$90,000 - $108,800

About The Position

Rockford Rescue Mission considers every position part of its ministry. Staff must have a personal relationship with Jesus Christ, subscribe to the Mission’s Statement of Faith and Core Values, and be willing to lead or participate in Bible study, prayer, devotions, chapel, and sharing the Gospel. The Mission shares hope and help in Jesus’ name to move people from homelessness and despair toward personal and spiritual wholeness. The Chief Administration Officer provides overall administrative oversight, particularly in Finance, Human Resources, Information Technology, and nonprofit business legal best practices. The CAO oversees strategy, systems, and processes in accordance with CEO directives, Mission goals, objectives, and applicable compliance. The role is responsible for developing and overseeing the $9.8 million annual operating budget, departmental staff, financial reporting, and policies, and provides HR leadership to support a healthy, Christ-centered staff. The CAO also reviews vendor and broker agreements and information management. The position oversees financial systems and organizational financial planning, budgeting, reporting, audits, investments, and internal controls; administration, insurance, risk management, and contingency planning; IT and phone systems; and HR-related benefits, compensation, and compliance. It provides strategic leadership and financial analysis to the CEO, Board, and Leadership Team, and represents the Mission to financial partners and other external parties. The work is in an indoor office environment involving desk and computer work, with occasional travel to other Mission sites. The role may involve lifting and moving equipment, as well as frequent moving and walking and occasional standing, reaching, bending, twisting, and stooping. Sitting for extended periods is also required.

Requirements

Bachelor’s degree in Accounting, Finance, or Business.
At least 8 years of senior financial leadership experience.
Excellent knowledge of data analysis, risk management, and forecasting methods.
Ability to translate financial concepts and collaborate effectively with programmatic and fundraising team members who may not have finance backgrounds.
Technology savvy, with experience selecting and overseeing software installations and managing software vendor relationships; knowledge of accounting and reporting software.
Strong management and leadership abilities, including coaching, equipping, and developing individuals.
Level-headed, purposeful, and proactive problem solver; gathers information before making decisions and applies sound Biblical principles in alignment with the Mission’s purpose and core values.
Experience working with external auditors and with compliance and regulatory oversight.
Excellent analytical, communication, and presentation skills.
Mature Christian and strategic visionary with sound technical skills, analytical ability, good judgment, and strong operational focus.
Extremely well organized and self-directed, diplomatic, and adept at developing and maintaining interpersonal relationships inside and outside the Mission and within a team dynamic.
Decisive, with a big-picture perspective and strong systems knowledge.
Ability to respond effectively to sensitive inquiries and complaints.
Personal relationship with Jesus Christ and subscription to the Mission’s Statement of Faith and Core Values; willingness to lead or participate in Bible study, prayer, devotions, chapel, and sharing the Gospel.

Nice To Haves

Master’s degree in Accounting, Finance, or Business.
Experience with a reputable accounting firm.
Nonprofit accounting experience.
CPA.

Responsibilities

Provide overall administrative oversight of Finance, Human Resources, Information Technology, and nonprofit business legal best practices.
Oversee strategy, systems, and processes in accordance with CEO directives, Mission goals, objectives, and applicable compliance.
Develop and oversee the annual operating budget, departmental staff, financial reporting, and policies.
Remain up to date on nonprofit best practices and state and federal law regarding nonprofit operations.
Provide strategic input and leadership on decisions affecting the Mission; help develop operational processes and procedures; perform additional duties requested by the CEO.
Manage financial systems and procedures and communicate critical financial matters to the CEO and Board of Directors.
Represent the organization to financial partners, financial institutions, foundation executives, auditors, public officials, and others.
Oversee Mission finances in accordance with ECFA and GAAP guidelines and standards.
Provide timely and accurate budget analyses to support the CEO, Board, and Leadership Team.
Maintain sound internal and external accounting policies, procedures, and control safeguards.
Ensure timely monthly and year-end closing processes; drive the annual budget process and assist the Finance Department as needed.
Direct organizational financial planning, cash flow, and forecasting, and present annual revenue and expense projections to the CEO.
Lead the annual audit process and liaise with external auditors and the Board’s Finance Committee.
Monitor investment strategies and policies in accordance with Finance Committee objectives.
Evaluate the administrative division structure and team plan to improve efficiency, effectiveness, and staff development.
Review, initiate, execute, and monitor property, casualty, and other business insurance needs and executive contracts to manage risk and protect Mission assets.
Establish and maintain systems and controls that verify the integrity of systems, processes, and data.
Develop contingency plans with the Leadership Team for disasters, data loss or breaches, and similar IT-related events.
Oversee the Information Technology Department and phone systems, ensuring hardware, networks, computers, and phones meet ministry needs.
Drive innovation and oversee the digital transformation plan for efficient and effective use of IT resources.
Work with HR to support professional, Christ-centered employee needs and opportunities, including compensation, benefits, and employee care.
Oversee HR leadership in assessing compliance with applicable federal, state, and local employment laws and regulations.
Collaborate with HR on compensation, benefits, financial analyses, budgets, audits, and system requirements; administer benefits programs with HR leadership.
Evaluate ministry benefits against other plans, participate in industry surveys, analyze results, and develop recommendations for leadership.
Maintain contact with brokers, medical entities, insurers, staff, and beneficiaries to support proper benefits utilization and timely, accurate compliance.
Share the Gospel and provide spiritual encouragement to staff, volunteers, guests, residents, and donors; support their spiritual development and pray with and for them.
Ensure actions and policies reflect the Mission’s Christian values and purpose, handle relational conflicts according to the Staff Covenant, and cultivate personal and team growth in the Lord Jesus.