MECM Site Reliability Engineering -(w/ active Secret)

Critical Solutions•Norfolk, VA

2d•Onsite

About The Position

The MECM Site Reliability Engineering role works alongside development and operations teams to support reliable software deployments, monitor systems, and improve platform reliability. The position includes documenting and resolving system bugs, automating and securing cloud infrastructure and pipelines, improving performance monitoring, and optimizing cloud infrastructure. It also contributes to engineering improvements through SRE/DevOps tools and infrastructure-as-code practices. The role designs and runs automated infrastructure and application tests, including performance, load, stress, and failure-scenario testing. It integrates testing into CI/CD pipelines, validates recovery and monitoring mechanisms, and tracks Service Level Indicators (SLIs) and Service Level Objectives (SLOs). The successful candidate supports enterprise-scale MECM environments and endpoint management, including deployments, upgrades, patching, compliance, automation, and troubleshooting. The position is onsite in Norfolk, Virginia, with Pearl Harbor, Hawaii, also listed as an acceptable work location. An active DoD Secret clearance and U.S. citizenship are required.

Requirements

Bachelor of Science degree with prior relevant experience.
Currently possess and be able to maintain an active DoD Secret security clearance.
Possess and maintain a DoD 8570.01 IAT Level II certification before onboarding.
U.S. citizenship; the selected candidate must undergo the federal agency background investigation and fingerprinting and pass the required process.
Ability to support program execution in classified environments and access SIPRNet from an NMCI location on short notice, including local travel.
Experience designing, deploying, and maintaining Microsoft Endpoint Configuration Manager (MECM) environments at enterprise scale.
Ability to optimize MECM infrastructure for performance, reliability, and high availability.
Hands-on experience managing MECM device collections, task sequences, applications, packages, and operating system deployment images.
Expertise automating MECM administrative tasks using PowerShell, APIs, and infrastructure-as-code tooling.
Strong background in Windows endpoint management, including patching strategies, compliance baselines, configuration items, and reporting.
Ability to improve endpoint reliability through monitoring, observability tooling, and proactive remediation.
Experience integrating MECM with services such as Intune, Azure AD, and Windows Update for Business.
Ability to troubleshoot complex MECM client and server issues using logs, diagnostics, and platform health data.
Experience supporting enterprise operating system deployments and in-place upgrades using MECM automation pipelines.
Knowledge of SQL Server administration for MECM databases and performance tuning.
Experience contributing to system reliability through continuous improvement, infrastructure monitoring, and configuration drift reduction.
Strong understanding of networking concepts supporting MECM components, including distribution points, boundary groups, and PXE services.
Ability to work collaboratively in a forward-thinking, innovation-driven environment.
Knowledge of Agile and DevSecOps/SRE concepts and best practices, with a desire to grow that knowledge.
Hands-on experience with Atlassian products such as Jira, Confluence, and Bitbucket.
Experience creating Jira and/or Azure DevOps workflows, projects, and custom configurations.
Experience administering or maintaining an SRE platform using Ansible playbooks.
Experience automating tasks with scripting languages such as PowerShell or Python.
Experience integrating or maintaining third-party CI/CD tools such as Jenkins and GitLab.
Experience with commercial cloud infrastructure deployment environments such as AWS and Azure.
Experience with automated provisioning and configuration tools such as Terraform, CloudFormation, Chef, Puppet, or Ansible.
Working knowledge of the Risk Management Framework (RMF) and DISA STIGs.

Nice To Haves

Previous experience supporting the NGEN-NMCI program.
Experience with infrastructure-as-code tools such as Terraform, Ansible, or CloudFormation to automate test environments.
ITILv4, Scrum Master, or Agile SAFe certification(s), or applicable experience.

Responsibilities

Work with development and operations teams to support speedy, reliable software deployments and improve platform reliability.
Monitor systems and document and resolve system bugs.
Develop features and use AI coding tools and script repositories to automate, scale, test, and secure cloud infrastructure and pipelines.
Improve system performance monitoring using Splunk or other dashboard reporting tools.
Identify performance bottlenecks and optimize cloud infrastructure.
Recommend improvements to engineering build, maintenance, automation, and reliability using SRE/DevOps tools and infrastructure-as-code.
Develop and code pipeline automation workflows aligned with business and technology strategies.
Develop and execute tests simulating real-world failures, including network disruptions, hardware failures, and system overloads.
Create, script, and run performance tests under varying load and traffic; identify bottlenecks and performance degradation.
Design, implement, and maintain automated test suites for infrastructure and application components.
Integrate testing into CI/CD pipelines to validate reliability with each release.
Build automated systems for continuous performance, stress, and load testing.
Collaborate with SRE, development, and operations teams to define reliability goals and testing strategies.
Thoroughly test new services and features for performance, reliability, and failure recovery before production deployment.
Test monitoring, logging, and alerting mechanisms under failure conditions.
Ensure SLIs and SLOs are measured and tracked through automated testing frameworks.
Resolve most conflicts involving timelines, budgets, and scope independently, while escalating consequential issues to senior management.
Design, deploy, maintain, and optimize enterprise-scale MECM environments for performance, reliability, and high availability.
Create and manage MECM device collections, task sequences, applications, packages, and operating system deployment images.
Automate MECM administrative tasks using PowerShell, APIs, and infrastructure-as-code tooling.
Support Windows endpoint management, including patching, compliance baselines, configuration items, and reporting.
Improve endpoint reliability through monitoring, observability, and proactive remediation.
Integrate MECM with cloud-based services such as Intune, Azure AD, and Windows Update for Business.
Troubleshoot MECM client and server issues using logs, diagnostics, and platform health data.
Support enterprise operating system deployments and in-place upgrades using MECM automation pipelines.
Maintain MECM databases and support performance tuning using relevant SQL Server administration.
Support system reliability through continuous improvement, infrastructure monitoring, and configuration drift reduction.
Support MECM networking components, including distribution points, boundary groups, and PXE services.
Create Jira and/or Azure DevOps workflows, projects, and custom configurations.
Administer and maintain the SRE platform using Ansible playbooks, such as for Jenkins upgrades.
Integrate and maintain third-party CI/CD tools, including Jenkins and GitLab.
Support program execution in classified environments and access SIPRNet from an NMCI location on short notice, including local travel.