MECM Site Reliability Engineering -(w/ active Secret)

Critical Solutions•Norfolk, VA

4d•$87,000 - $112,000•Onsite

About The Position

The MECM Site Reliability Engineering role works with development and operations teams to enable reliable software deployments, monitor systems, and improve platform reliability. The position also identifies and documents system bugs and may independently implement fixes. It develops automation for cloud infrastructure and pipelines using an AI coding tool and script repository, improves performance monitoring, and helps advance engineering practices through SRE/DevOps tools and Infrastructure-as-Code. The role designs and runs reliability, performance, stress, and load testing, including tests that simulate network disruptions, hardware failures, and system overloads. It develops automated test suites integrated with CI/CD pipelines, validates monitoring, logging, and alerting under failure conditions, and tests services before production deployment. It works with SRE, development, and operations teams to define reliability goals and measure SLIs and SLOs. The position also supports MECM infrastructure and endpoint management, including deployment, automation, troubleshooting, performance, and reliability improvements. The position is full-time and onsite in Norfolk, Virginia, with Pearl Harbor, Hawaii listed as another acceptable work location. An active DoD Secret clearance and U.S. citizenship are required. The candidate must be able to support classified program execution and access SIPRNet from an NMCI location on short notice, including local travel. Salary is listed as $87,000–$112,000, with actual compensation dependent on several factors.

Requirements

Bachelor of Science degree with prior relevant experience.
Must currently possess and be able to maintain an active DoD Secret security clearance.
Must possess and maintain a DoD 8570.01 IAT Level II certification before onboarding.
Must support program execution in classified environments and access SIPRNet from an NMCI location on short notice, including local travel.
Must be a U.S. citizen and successfully pass the required federal background investigation and fingerprinting.
Experience designing, deploying, and maintaining enterprise-scale Microsoft Endpoint Configuration Manager (MECM) environments.
Ability to optimize MECM infrastructure for performance, reliability, and high availability.
Hands-on experience managing MECM device collections, task sequences, applications, packages, and operating system deployment images.
Expertise automating MECM administrative tasks using PowerShell, APIs, and infrastructure-as-code tooling.
Strong background in Windows endpoint management, including patching, compliance baselines, configuration items, and reporting.
Ability to improve endpoint reliability using monitoring, observability, and proactive remediation.
Experience integrating MECM with cloud services such as Intune, Azure AD, and Windows Update for Business.
Ability to troubleshoot complex MECM client and server issues using logs, diagnostics, and platform health data.
Experience supporting enterprise operating system deployments and in-place upgrades using MECM automation pipelines.
Knowledge of SQL Server administration relevant to MECM databases and performance tuning.
Experience contributing to reliability through continuous improvement, infrastructure monitoring, and configuration drift reduction.
Strong understanding of networking concepts supporting MECM components, including distribution points, boundary groups, and PXE services.
Ability to work collaboratively in a forward-thinking, innovation-driven environment.
Knowledge of Agile and DevSecOps/SRE concepts and best practices, and interest in developing that knowledge.
Hands-on experience with Atlassian products such as Jira, Confluence, and Bitbucket.
Experience creating Jira and/or Azure DevOps workflows, projects, and custom configurations.
Experience administering or maintaining an SRE platform through Ansible playbooks.
Experience automating tasks with scripting languages such as PowerShell or Python.
Experience integrating or maintaining third-party CI/CD tools such as Jenkins and GitLab.
Experience with commercial cloud infrastructure deployment environments such as AWS and Azure.
Experience with automated provisioning and configuration tools such as Terraform, CloudFormation, Chef, Puppet, or Ansible.
Working knowledge of the Risk Management Framework (RMF) and DISA STIGs.

Nice To Haves

Previous work experience supporting the NGEN-NMCI program.
Experience with Infrastructure-as-Code tools such as Terraform, Ansible, or CloudFormation for automating test environments.
ITILv4, Scrum Master, or Agile SAFe certification, or applicable experience.
Experience designing, coding, debugging, and maintaining automated scripts using Bash, Python, or similar tools.

Responsibilities

Work with development and operations teams to support speedy, reliable software deployments and improve platform reliability.
Monitor systems, identify and document bugs, and implement fixes when appropriate.
Develop features and automation using an AI coding tool and script repository to automate, scale, test, and secure cloud infrastructure and pipelines.
Improve system performance monitoring using Splunk or other dashboard reporting tools.
Identify performance bottlenecks and optimize cloud infrastructure.
Recommend improvements to engineering build, maintenance, automation, and reliability practices using SRE/DevOps tools and Infrastructure-as-Code.
Develop and code pipeline automation workflows that support work inside and outside the cloud platform.
Develop and execute tests simulating real-world failures such as network disruptions, hardware failures, and system overloads.
Create and run performance tests under varying loads and traffic, identify bottlenecks and degradation, and find optimization opportunities.
Design, implement, and maintain automated test suites for infrastructure and application components and integrate them into CI/CD pipelines.
Build automated systems for continuous performance, stress, and load testing.
Work with SRE, development, and operations teams to define reliability goals and testing strategies.
Test new services and features for performance, reliability, and failure recovery before production deployment.
Validate monitoring, logging, and alerting under failure conditions.
Ensure SLIs and SLOs are measured and tracked through automated testing frameworks.
Resolve most conflicts among timeline, budget, and scope independently and escalate sophisticated or consequential issues to senior management.
Design, deploy, maintain, and optimize enterprise-scale MECM environments and support enterprise-wide operating system deployments and in-place upgrades.
Create and manage MECM device collections, task sequences, applications, packages, and operating system deployment images.
Automate MECM administrative tasks using PowerShell, APIs, and infrastructure-as-code tooling.
Support Windows endpoint management, including patching strategies, compliance baselines, configuration items, and reporting.
Troubleshoot MECM client and server issues using logs, diagnostics, and platform health data.
Maintain MECM databases and support performance tuning using relevant SQL Server administration knowledge.
Support MECM networking components such as distribution points, boundary groups, and PXE services.
Contribute to system reliability through continuous improvement, infrastructure monitoring, and configuration drift reduction.
Administer or maintain the SRE platform using Ansible playbooks and integrate or maintain CI/CD tools such as Jenkins and GitLab.