Meat & Seafood Lead

Sendik's Food Market•Waukesha, WI

8d•Onsite

About The Position

Sendik's Food Markets is a family-owned grocery company with 17 store locations across Southeastern Wisconsin. The company emphasizes exceptional quality, genuine service, community pride, and a fast-paced, innovative retail environment. The Meat & Seafood Lead models Sendik’s culture and provides best-in-class service to guests. In the absence of the Meat & Seafood Manager, this role oversees department production, associates, customer satisfaction, and standards. The Lead is also responsible for ordering products and department supplies and is expected to demonstrate accountability, team-management skills, and hands-on involvement on the floor and with the team.

Requirements

Must be at least 18 years old due to the required operation of Meat & Seafood equipment.
Prior food-handling and meat-cutting experience, preferably in a grocery setting, and leadership experience are required.
Ability to lead, coach, train, develop, and motivate a team.
Ability to give clear direction and delegate responsibilities after determining department needs.
Strong knowledge of local and state health, sanitation, and safety regulations.
Ability to adapt quickly to changing conditions, priorities, and circumstances.
Excellent communication, organizational, and planning skills.
Ability to solve problems and make independent decisions about department needs and priorities.
Strong sense of urgency, time management, prioritization, and multitasking skills.
Strong computer skills and working knowledge of Microsoft Office and Google products.
Ability to accommodate a fluctuating schedule, including evening, weekend, and holiday shifts.
Ability to stand, walk, lift, bend, and push or pull for extended periods.
Ability to lift up to 100 pounds.

Responsibilities

Serve customers in the Meat & Seafood Department by greeting, engaging, delighting, and thanking guests, while modeling Sendik’s culture and customer-service standards.
Answer customer questions, make suggestions, and resolve complaints with consistent, timely, and friendly service.
Know and support all areas of the Meat & Seafood Department, lead by example, and provide direction to the team as needed.
Ensure the department is full and fresh and carries quality products.
Maintain department conditions by stocking shelves, rotating products, and keeping the department clean and organized.
Order inventory based on reports, including shrink, overage, and expired-product reports, as well as order department supplies.
Coach and train associates, including providing performance improvement guidance, recognition, and feedback.
Assist with department work, including seafood, top shelf, cutting, and grinding.
Create attractive department displays and end caps based on weekly sales.
Communicate department conditions, associate relations, associate accidents, and other concerns to the Meat & Seafood Manager as needed.
Assist with store promotional sales events and catering events as needed.
Operate, maintain, and clean department equipment, including knives, grinder, saw, and coolers.
Maintain a clean and safe work environment by following safety and sanitation regulations and procedures.
Assist with other Meat & Seafood Department duties as needed.