Department Manager Meat-Valdez

Albertsons Companies•Valdez, AK

About The Position

The Meat Manager directs the operation of the Meat Department, including supervising and training personnel. The position ensures customer service and product quality, freshness, safety, and selection, while supporting department sales and profit objectives. The manager champions company customer-service programs, resolves customer concerns, and promotes personalized service. The role oversees department staffing, scheduling, hiring participation, associate training and performance, inventory and ordering, merchandising, promotional displays, product handling, and required records and paperwork. It also assists with department work such as receiving, storage, cleaning, cutting, grinding, wrapping, packaging, stocking, and customer service. The Meat Manager ensures compliance with product, labeling, sanitation, food-safety, workplace-safety, and company standards. This is a safety-sensitive position involving meat-cutting equipment, repetitive work, frequent lifting and movement of objects, and work in refrigerated and freezer conditions. The position requires nights, weekends, and holidays, and scheduled hours vary.

Requirements

Working knowledge of Meat Department duties, including cutting, wrapping, steaming, grinding, cubing, tenderizing, and customer service.
Strong communication, leadership, and interpersonal skills; proven ability to manage people and maintain composure with customers and coworkers.
Knowledge of employment laws and workplace practices.
Understanding of company and Meat Department policies and procedures, and ability to judge and react to business activity.
Knowledge of product variety, standards, perishability, food safety, sanitation, labeling, and department procedures.
Ability to frequently reach, lift, stack, and maneuver objects weighing up to approximately 80 pounds; bend, stoop, and reach frequently; occasionally climb ladders; push and pull fully loaded hand trucks, high boys, and pallet jacks; and perform repetitive arm movements.
Manual dexterity and good eye-hand coordination; ability to operate meat-cutting utensils and equipment.
Mental alertness to complete work safely and accurately; knowledge of basic mathematics, weights and measures, product taste, content and perishability, and safety and sanitation procedures.
Ability to operate computer software and electronic ordering devices to order products, plan sales, input inventory and schedules, and print labels.
Ability to use knives, saws, cutters, grinders, other cutting equipment, cleaning supplies and equipment, safety cutters, and safety gloves.
Knowledge of profit and loss statements.
Ability to work nights, weekends, and holidays; scheduled hours vary, and good attendance is required.
Ability to work with potential hazards from cutting equipment and other work aids.

Responsibilities

Direct the day-to-day operation of the Meat Department to meet customer-service, sales, and profit objectives.
Champion company and division customer-service programs, handle customer relations positively, and resolve customer complaints; report matters to the Store Director as appropriate.
Supervise, motivate, direct, train, and participate in hiring department personnel; monitor performance and recommend personnel actions.
Schedule personnel to provide adequate coverage and service while meeting department budget objectives.
Inspect meat sections daily and take corrective action to ensure product quality, proper trimming and grinding, product rotation, in-stock conditions, code-date standards, sanitation, safety, and security.
Assist with receiving, storage, cleaning, customer service, cutting, grinding, wrapping, packaging, and stocking.
Implement promotional and seasonal displays; control shrink and expenses; complete and monitor daily logs, purchase reports, sales and labor records, and other paperwork; maintain records of advertised-item movement.
Order, check, receive, and control inventory; take periodic inventories; maintain accurate department records and organize the cooler and freezer.
Ensure product quality and standards for trimming, grinding, packaging, labeling, rotation, and wrapping.
Ensure proper merchandising by following schematics, merchandising advertised items, using proper signage, and monitoring product flow; comply with retail labeling laws, regulations, and company policies.
Follow company policy for pricing and handling reworked and reduced-to-clear items, and comply with federal, state, and local health, food-handling, and safety standards.
Check competitors' prices, product variety, and merchandising procedures.
Assist customers with special orders, make product suggestions, engage in suggestive selling, and make intercom announcements when needed.
Maintain cleanliness and sanitation of the sales floor, work area, freezer, cooler, equipment, and retail cases.
Answer incoming calls appropriately and receive and resolve customer complaints.
Attend required training.
Maintain and clean knives, scales, steamers, display cases, saws, meat tenderizers, slicers, cubers, and wrapping equipment.
Assist with emergency procedures in the event of equipment or computer-software malfunctions.
Ensure associates are trained and instructed in their duties; monitor performance, report observations to the Store Director, and resolve associate complaints as appropriate.
Maintain confidentiality concerning associates, store sales, and other company information.
Perform all duties safely, accurately, and with honesty and integrity, as well as other necessary duties.