Department Manager Produce-Valdez

Albertsons • Valdez, AK

2d • Onsite

About The Position

The Department Manager Produce directs the operation of the produce department, including supervising and training personnel. The role ensures customer service and product quality, freshness, safety, and selection while meeting department sales, profit, and budget objectives. The manager oversees daily department functions, staffing, scheduling, ordering, inventory, merchandising, sanitation, and required records and paperwork. The role also serves customers, handles complaints, maintains compliance with company policies and applicable laws, and supports safe, accurate work.

Requirements

• Working knowledge of produce department duties, including trimming, cutting, displaying, watering, building displays, rotating products, and discarding outdated or spoiled items.
• Strong communication, leadership, and interpersonal skills; ability to manage people and remain composed with customers and coworkers.
• Knowledge of employment laws and workplace practices.
• Understanding of company practices and produce department policies and procedures.
• Ability to judge and react to business activity.
• Knowledge of produce varieties and standards, perishability, food safety, food handling, sanitation, labeling, and department procedures.
• Extensive knowledge of profit and loss statements.
• Knowledge of basic mathematics, weights, and measures.
• Ability to use computer software and electronic ordering devices for ordering, sales planning, inventory, scheduling, and label printing.
• Ability to perform repetitive arm movements and frequently bend, stoop, reach, lift, stack, and maneuver objects weighing up to approximately 75 pounds; occasionally climb ladders; and push or pull fully loaded hand trucks, six-wheel carts, and pallet jacks.
• Manual dexterity, good eye-hand coordination, and mental alertness to complete work safely and accurately.
• Ability to operate scales, wrappers, compactors, garbage disposals, cleaning equipment, knives, and safety cutters, and to use cleaning supplies and latex gloves.
• Good attendance is required.

Responsibilities

• Champion company and division customer-service programs and promote personalized service in the produce department.
• Handle customer relations positively, resolve complaints, and refer matters to the Store Director as appropriate.
• Direct daily produce department operations to achieve customer-service, sales, and profit objectives.
• Supervise, motivate, direct, train, and participate in hiring produce personnel; monitor performance and recommend personnel actions.
• Schedule personnel to provide adequate coverage and service while meeting department budget objectives.
• Inspect produce sections daily and take corrective action to maintain freshness, quality, safety, and in-stock conditions.
• Rotate products and discard outdated or spoiled items; receive, clean, trim, cut, water, and display produce.
• Implement promotional and seasonal displays and ensure proper merchandising, signing, advertised-item presentation, and product flow.
• Control shrink and expenses; order, check, receive, and manage inventory to maintain appropriate levels and product quality.
• Complete and monitor daily logs, purchase reports, sales and labor paperwork, ad-item movement records, inventories, and other department records.
• Maintain and organize the produce work area and cooler, and ensure cleanliness and sanitation of the sales floor, work areas, equipment, wet boxes, and cases.
• Comply with retail labeling laws, federal, state, and local regulations, health and food-safety standards, and company policies.
• Check competitors' prices, product variety, and merchandising procedures.
• Assist customers with product suggestions and suggestive selling, make intercom announcements, and respond appropriately to incoming calls.
• Assist with emergency procedures during equipment or computer-software malfunctions.
• Ensure associates are trained and instructed in their duties; monitor performance and report observations to the Store Director.
• Resolve associate complaints and report them to the Store Director as appropriate.
• Maintain confidentiality concerning associates, store sales, and other company information.
• Perform all duties safely, accurately, honestly, and with integrity, along with other necessary and required duties.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed