Department Manager Meat-Valdez

Albertsons•Valdez, AK

About The Position

The Meat Manager directs the operation of the Meat Department, including supervising and training personnel. The role ensures customer service and product quality, freshness, safety, and selection while meeting department sales, profit, and budget objectives. The position reports to the Store Director and is hourly. The manager oversees department staffing, scheduling, training, merchandising, inventory, ordering, records, sanitation, and compliance with company policies and applicable food-safety and labeling regulations. The manager also performs meat department work, assists customers, resolves complaints, and maintains department equipment and work areas.

Requirements

Working knowledge of Meat Department duties, including cutting, wrapping, steaming, grinding, cubing, tenderizing, and customer service.
Strong communication, leadership, and interpersonal skills; ability to manage people and maintain composure with customers and coworkers.
Knowledge of employment laws and workplace practices.
Good understanding of company and Meat Department policies and procedures.
Ability to judge and react to business activity.
Knowledge of product variety, standards, perishability, food safety, sanitation, labeling, and department procedures.
Ability to frequently reach, lift, stack, and maneuver objects weighing up to approximately 80 pounds; bend, stoop, and reach frequently; and occasionally climb ladders.
Ability to push and pull fully loaded hand trucks, high boys, and pallet jacks, and perform repetitive arm movements to prepare and package products.
Manual dexterity and good eye-hand coordination; ability to operate meat-cutting utensils and equipment.
Mental alertness to complete work activities safely and accurately.
Knowledge of basic mathematics, weights and measures, product taste, content and perishability, and safety and sanitation procedures.
Ability to operate computer software and electronic ordering devices to order products, plan sales, enter inventory and schedules, and print labels.
Knowledge of profit and loss statements.
Ability to work nights, weekends, and holidays; scheduled hours vary, and good attendance is required.
Ability to work in cold conditions, including prolonged periods at 40–50°F, handling products at 35°F, cooler conditions at 28°F, and freezer conditions at -20°F.
Ability to work with moist hands for the majority of work time and in an environment with potential hazards from cutting equipment and other work aids.
Use of safety gloves and safety cutters as required.

Responsibilities

Champion company and division customer-service programs and meet or exceed service goals.
Handle customer relations positively, resolve complaints, and report matters to the Store Director as appropriate.
Supervise day-to-day Meat Department operations to achieve customer-service, sales, and profit objectives.
Motivate, direct, train, and participate in hiring meat department personnel; monitor performance and recommend personnel actions.
Schedule personnel to provide adequate coverage and service while meeting budget objectives.
Inspect meat sections daily and take corrective action to maintain product quality, trimming and grinding procedures, rotation, in-stock conditions, code dates, sanitation, safety, and security.
Perform and assist with receiving, storage, cleaning, customer service, cutting, grinding, wrapping, packaging, and stocking.
Implement promotional and seasonal displays and maintain proper merchandising, signage, and product flow.
Control shrink and expenses; complete and monitor daily logs, purchase reports, sales and labor records, and other required paperwork.
Maintain records of advertised-item movement; order, check, receive, and control inventory; take periodic inventories; and maintain accurate department records.
Organize the meat department cooler and freezer and prevent the sale of out-of-code products.
Ensure product quality, trimming, grinding, packaging, labeling, rotation, and wrapping standards are met.
Comply with retail labeling laws, federal, state, and local regulations, company policies, and food-handling and safety standards.
Follow company policy for pricing and handling reworked and reduced-to-clear items.
Check competitors' prices, product variety, and merchandising procedures.
Assist customers with special orders, make product suggestions, and engage in suggestive selling.
Make intercom announcements when needed and answer incoming calls appropriately.
Maintain cleanliness and sanitation of the sales floor, work area, freezer, cooler, equipment, and retail cases.
Attend required training and ensure associates are properly trained and instructed in their duties.
Maintain and clean knives, scales, steamers, display cases, saws, meat tenderizers, slicers, cubers, and wrapping equipment.
Assist with emergency procedures during equipment or computer software malfunctions.
Resolve associate complaints and report them to the Store Director as appropriate.
Maintain confidentiality concerning associates, store sales, and other company information.
Perform all duties safely, accurately, and with honesty and integrity, along with other necessary duties.