Meat Cutter

Albertsons•Gilbert, AZ

About The Position

The Meat Cutter maintains the desired level of fresh meat production and helps ensure customer service, product quality, freshness, safety, and selection. The role receives and breaks down deliveries; checks product quality and quantity; and cuts, grinds, weighs, wraps, labels, and merchandises meat according to company procedures and applicable regulations. It maintains department cleanliness and sanitation, manages product rotation and freshness, controls shrink and expenses, and completes required logs and paperwork. The Meat Cutter assists customers with special orders, product suggestions, and service requests, handles customer concerns appropriately, and supports advertised merchandising and product flow. The position follows company policies and applicable health, food-handling, labeling, and safety standards. It is safety-sensitive and involves working with cutting equipment and other work aids. Working conditions include prolonged exposure to cold areas, including display cases, coolers, and freezers; hands remain moist for much of the work time. Scheduled hours vary, and the role may require nights, weekends, and holidays.

Requirements

Working knowledge of Meat Department duties, including cutting, wrapping, steaming, grinding, cubing, tenderizing, and customer service.
Ability to be friendly, courteous, and tactful and to maintain composure when dealing with customers and coworkers.
Ability to communicate orally and read and follow written work assignments.
Good understanding of company practices and Meat Department policies and procedures.
Ability to judge and react to business activity.
Knowledge of product variety, standards, perishability, food safety, sanitation, labeling, and department policies and procedures.
Ability to reach, lift, stack, and maneuver objects of varying dimensions and weights up to approximately 80 pounds.
Ability to bend, stoop, reach frequently, and occasionally climb ladders.
Ability to push and pull fully loaded hand trucks, high boys, and pallet jacks.
Ability to perform repetitive arm movements when preparing and packaging products; manual dexterity and good eye-hand coordination are necessary.
Mental alertness to ensure safe and accurate completion of work activities.
Knowledge of basic mathematics, weights and measures, product taste, content and perishability, and safety and sanitation procedures.
Ability to operate computer software and electronic ordering devices to enter orders and inventory and print labels.
Good attendance is required.
Ability to work nights, weekends, and holidays may be required; scheduled hours vary.

Responsibilities

Follow company and division customer-service programs and help meet or exceed customer-service goals.
Handle customer relations positively, resolve complaints effectively, and report matters to the Meat Manager or Store Director as appropriate.
Receive and break down deliveries and check product quality and quantity.
Maintain product quality and comply with company storage and temperature policies and applicable regulations.
Cut, grind, weigh, wrap, trim, package, label, and prepare fresh meat products according to procedures and standards.
Control shrink and expenses and prevent the sale of out-of-date or spoiled products.
Complete and monitor daily log sheets, paperwork, and other required records accurately.
Maintain and organize the meat department cooler and freezer.
Keep the sales floor, work area, cooler, freezer, equipment, and retail cases clean and sanitary.
Meet standards for product quality, trimming, grinding, packaging, labeling, rotation, and wrapping.
Merchandise products properly by implementing schematics, displaying advertised items, following signing procedures, and monitoring product flow.
Comply with retail labeling laws, applicable regulations, company policies, and health, food-handling, and safety standards.
Follow company policies for pricing and handling re-worked and reduced-to-clear items.
Assist customers by taking and filling special orders, making product suggestions, and engaging in suggestive selling.
Answer and respond to incoming calls appropriately.
Perform duties safely, accurately, and with honesty and integrity, along with other necessary and required duties.