Meat & Cheese Clerk

COMMON GROUND FOOD CO-OP•Urbana, IL

5d•$15 - $18•Onsite

About The Position

The Meat & Cheese Clerk supports the cooperative’s grocery operations and provides customers with a welcoming, helpful shopping experience. The role receives and processes orders, prepares products for retail sale, maintains attractive and accurate displays, and helps keep department storage and work areas safe, clean, and organized. The clerk follows food-handling, quality-control, inventory, and department procedures and works cooperatively with colleagues across the store. The position is part-time at Common Ground Food Cooperative’s main location in Urbana, Illinois. It requires at least one year of customer-service experience and one year of food-service or meat-and-cheese experience. The clerk must hold an Illinois Food Handlers card and allergen certification, maintain Food Handler’s certification, and be available for varied shifts and at least one weekend shift.

Requirements

At least one year of experience in a customer-service position.
At least one year of experience working in food service or with meat and cheese.
Strong organizational skills and attention to detail and accuracy.
Ability to handle multiple demands and remain calm under pressure.
Ability to project an outgoing, friendly personality.
Strong communication and listening skills.
Ability to work well with others in a cooperative environment where teamwork and ongoing communication are essential.
Demonstrated ability to follow through on commitments.
Commitment to superior customer service and providing a high-quality shopping experience.
Availability to work a variety of shift times, including opening or closing shifts.
Availability to work at least one weekend shift, Saturday or Sunday.
Illinois Food Handlers card and allergen certification required.
Ability and willingness to lift 50–80 pounds.
Willingness and ability to learn and grow as job requirements change.

Nice To Haves

Knowledge of natural foods and the natural foods industry.

Responsibilities

Offer consistent, fair, and respectful customer service; assist shoppers, answer questions, and respond promptly to calls and pages.
Learn department products and cooperative ownership information and communicate them to shoppers and staff.
Help create an inclusive, safe, respectful, and cooperative workplace; communicate effectively, work as part of a team, and attend required meetings.
Receive and process orders according to established procedures; check delivery condition and invoice accuracy.
Keep back-stock storage areas organized, safe, and clean.
Prepare products for retail shelves, including slacking, cutting, wrapping, and labeling.
Maintain correct shelf tags, sale signs, product labels, and signage.
Keep shelves and displays stocked, rotated, faced, and fronted; remove expired products according to quality-control date-labeling procedures.
Report pricing and scanning issues to the Manager.
Prepare and maintain product samples as directed by the Manager.
Work assigned store events and participate in monthly inventory counts when assigned.
Cross-merchandise products with other departments as directed by the Manager.
Use effective communication channels within the Meat & Cheese team and with other departments; document procedures when requested.
Follow department opening, closing, timing, and documentation procedures.
Follow emergency, workplace safety, food-handling, and preparation procedures and applicable local and federal health codes.
Maintain Food Handler’s certification and use safe equipment and ergonomic practices.
Keep department work areas, shelves, and aisles clean and orderly and compliant with Health Department and ADA requirements.
Coordinate cooler and equipment cleaning with the Manager and report equipment issues or repair needs.
Promote sustainability and reduce waste; read department and store communications and accept feedback to improve performance.
Be punctual, maintain regular and predictable attendance, and complete work in a timely manner.

Benefits

More than three weeks of paid time off for all employees, increasing to more than four weeks after two years of service.
Sick pay for all employees.
Staff discount for the employee and two others.
Employee charge account.
Medical, dental, and vision benefits.
Life insurance, with voluntary additional coverage available.
Illness and accident insurance.
Sustainable transportation incentive program.
Simple IRA retirement plan with company matching.
Relaxed dress code.
Opportunity for advancement.
Employee referral program.
Employee assistance programs.
Employees are included in policy and decisions.