CHEESE SHOP/CLERK

The Kroger Co.•Denver, CO

6h•$19 - $25

About The Position

The Cheese Shop Clerk creates an outstanding customer experience through exceptional service and helps maintain a safe, clean environment that encourages customers to return. The role assists the department manager in achieving sales and profit goals and monitors established quality assurance standards. The clerk works closely with the Deli/Baker Merchandising team and the Deli/Bakery department to create an engaging environment for customers, while demonstrating the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

Effective communication skills.
Knowledge of basic math, including counting, addition, and subtraction.
Ability to handle stressful situations.

Nice To Haves

High school education or equivalent.
Comparable retail experience.

Responsibilities

Learn and maintain knowledge of department products to answer customer questions and make suggestions.
Offer samples to help customers discover new products or try items they ask about.
Inform customers about Cheese Shop specials.
Provide fresh products in the portions customers order, or as close as possible, to prevent shrink.
Measure, prepare, and mix ingredients according to recipes using kitchen utensils and equipment.
Prepare, package, label, and inventory ingredients and merchandise.
Check product freshness and sell-by dates, taking appropriate action when needed.
Label, stock, and inventory department merchandise.
Report product ordering or shipping discrepancies to the department manager.
Learn the store layout and locate products for customers.
Stay current with current, future, seasonal, and special advertisements.
Monitor inventory and stocking conditions and note discrepancies.
Follow food safety regulations and guidelines.
Maintain proper temperatures in cases and coolers and keep temperature logs.
Follow safety procedures, identify unsafe conditions, and notify store management.
Inspect equipment as part of preventive maintenance and report items needing repair to the appropriate department or store manager.
Notify management of customer or employee accidents.
Report safety risks, issues, and illegal activity, including robbery, theft, or fraud, to store management.
Work cooperatively in a fast-paced, sometimes stressful environment and manage conflict reasonably and cooperatively.
Act honestly and with integrity regarding customer and business information.
Follow directions and seek assistance as necessary to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Perform the essential functions of the position with or without reasonable accommodation.