CHEESE SHOP/CLERK

The Kroger Co.•Fort Collins, CO

About The Position

The Cheese Shop/Clerk creates an outstanding customer experience through exceptional service and helps maintain a safe, clean environment that encourages customers to return. The role assists the department manager in achieving sales and profit goals and monitors established quality assurance standards. The clerk works closely with the Deli/Baker Merchandising team and the Deli/Bakery department to create an engaging customer environment, while demonstrating the company's values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

Effective communication skills.
Knowledge of basic math, including counting, addition, and subtraction.
Ability to handle stressful situations.
High school education or equivalent (desired previous job experience/qualification).
Comparable retail experience (desired previous job experience).

Nice To Haves

High school education or equivalent.
Comparable retail experience.

Responsibilities

Learn and maintain knowledge of department products, answer customer questions, and make product suggestions.
Offer product samples and inform customers about Cheese Shop specials.
Provide fresh products in the portions customers ordered, or as close as possible, to help prevent shrink.
Measure, prepare, and mix ingredients according to recipes using kitchen utensils and equipment.
Prepare, package, label, and inventory ingredients and merchandise.
Check product freshness and sell-by dates, taking appropriate action when needed.
Label, stock, and inventory department merchandise; monitor inventory and stocking conditions and note discrepancies.
Report product ordering or shipping discrepancies to the department manager.
Know the store layout and locate products for customers; stay current on current, future, seasonal, and special advertisements.
Follow food safety regulations and guidelines, maintain proper case and cooler temperatures, and maintain temperature logs.
Follow safety procedures, identify and report unsafe conditions, and notify management of accidents, safety risks, or illegal activity such as robbery, theft, or fraud.
Inspect equipment for preventive maintenance and report items needing repair to the appropriate department or store manager.
Work cooperatively in a fast-paced and sometimes stressful environment, manage conflict constructively, act honestly and with integrity, and follow directions while seeking assistance when needed.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Perform the essential functions of the position with or without reasonable accommodation.