Measure Tech Part-Time Cleveland, OH

The Home Depot • OHIO - VIRTUAL - OH01, OH

12d • $20 - $21

About The Position

The Measure Technician (In-Home Advisor) works independently in a traveling field role supporting The Home Depot’s Field Services Organization. The role provides professional customer service that meets or exceeds company standards and customer expectations. The technician performs in-home measure appointments, builds and maintains customer relationships, supports sales and product inquiries, takes measurements, and coordinates installations within the Measurement Services center Field Services Organization. The position delivers a positive customer experience through accurate measurements and calculations, quote review, and quote presentation. The technician primarily travels to appointments within a pre-defined geographic area and may also provide services support to company locations. Work is completed using company-issued devices. The role focuses on customer service, measurement accuracy and timeliness, and sales productivity.

Requirements

• Must be at least 18 years of age.
• Must be legally permitted to work in the United States.
• Must have reliable transportation.
• At least 1 year of previous related work experience.
• High school diploma and/or GED knowledge typically acquired through completion of that education.
• Must be able to continuously stand or walk, or regularly lift, handle, or carry materials or equipment weighing 8–20 pounds.

Responsibilities

• Complete daily routes for pre-assigned measure appointments efficiently and accurately.
• Ask customers open-ended questions and listen to their project and product needs.
• Describe merchandise features and benefits and explain the steps involved in completing projects.
• Use product and services knowledge to answer customer questions.
• Identify opportunities to engage customers in other services programs.
• Collaborate with associates, supervisors, and managers on assigned work activities.
• Follow company policies and procedures and adhere to the work schedule.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED