MOW Driver - (part-time)

Metropolitan Inter-Faith AssocMemphis, TN
Onsite

About The Position

The Meals on Wheels Driver will deliver meals to all sites and clients in a safe and efficient manner. The Meals on Wheels Driver will also maintain all MIFA policies and procedures and adhere to the vehicle operations manual. This job is a part-time opportunity @26 hours per week, Monday-Thursday.

Requirements

  • Timely ensure accuracy in meal counts and deliver meals to seniors, log meal deliveries, following safety protocols during loading, and report issues in the Mobile Meals app.
  • Check hot and cold meals count for accuracy against the assigned route.
  • Using proper lifting techniques (bending knees, using two hands, feet firmly planted).
  • Load supplies and food containers into the van in a timely manner.
  • Ensure all temperature-controlled food devices are clean and working properly.
  • Log in to the Mobile Meals Application for assigned route details.
  • Maintain time schedule so meals arrive in a timely manner.
  • Run route within rated time (not to exceed 5 hours and 30 minutes daily unless authorized in advance).
  • Return empty temperature-controlled devices and used utensils daily when returning from your route or the assigned route in the mobile app.
  • Confirm all delivered/non-delivered meals.
  • Document any changes in the Mobile App or challenges and sign the signature page, submit, and log out.
  • Communicate effectively with the Supervisor on route changes needed, problems, etc.
  • Willing to drive/deliver at congregate or HDM sites as needed.
  • Cross-train on various routes and document monthly wellness checks in the Mobile App to document the living needs of clients.
  • Maintain effective communication with the supervisor about route changes and conduct wellness checks for clients.
  • Complete daily Pre-Trip and Post-Trip inspection to ensure vehicle safety using the WhipAround app.
  • Complete the Odometer reading using the WhipAround app.
  • Maintain appropriate fuel levels and secure assigned gas cards.
  • Maintain daily cleanliness of vehicles, picking up any trash or debris inside.
  • Follow all driving rules and regulations while driving on the road, and around the facility.
  • Report any traffic violations or incidents immediately.
  • Must adhere to the federal, local, state, and agency regulations while operating a MIFA vehicle.
  • Report to Supervisor immediately any maintenance needs.
  • Display professional customer service ability amongst co-workers, clients, and other drivers on the roadway.
  • Ensure accurate record-keeping and compliance by attending required meetings, maintaining time and route logs, tracking donations, verifying meal deliveries, and ensuring accuracy in meal counts and adherence to funding source requirements.
  • Attend Monthly Meetings (safety, training, company updates, new procedures).
  • Sign in and out daily utilizing Paylocity to maintain accurate timesheet records with accurate times.
  • Complete Route Sheets, using the Mobile App to indicate meals delivered or not delivered, time of delivery, or attempted delivery.
  • Call office immediately if client does not answer when trying to deliver a meal, or office to get a second verification.
  • Secure donations and log in by office personnel to verify donation amounts.
  • Congregate– ensure all food is accounted for by checking sites, verifying each cooler/Cambros for hot meals, desserts, beverage mix, and bread and verify before signing off on TRIO meal forms.
  • Every congregate site has serving times for clients and must deliver meals before the serving time for each congregate site.
  • Verify matches with the route sheet, count hot meals in the cooler to make sure they match the number of meals on the route sheet.
  • Signing in and out daily on the Mobile Meals Application.
  • Demonstrates professional conduct and attitude that supports teamwork and organizational goals.
  • Drive either congregate or HDM routes as needed.
  • Respect and welcome people of diverse ages, races, and cultures with sensitivity to civic and cultural issues.
  • Embraces technology, including using the MOW Mobile App for GPS directions.
  • Utilize a map book, schedule, and follow directions.
  • Communicate effectively with staff and clients.
  • Maintains accurate records, such as mileage logs, timesheets, and schedules.
  • Performs other duties as assigned to support departmental goals.

Nice To Haves

  • N/A

Responsibilities

  • Deliver meals to all sites and clients in a safe and efficient manner.
  • Maintain all MIFA policies and procedures and adhere to the vehicle operations manual.
  • Ensure accuracy in meal counts and deliver meals to seniors.
  • Log meal deliveries, following safety protocols during loading, and report issues in the Mobile Meals app.
  • Check hot and cold meals count for accuracy against the assigned route.
  • Using proper lifting techniques (bending knees, using two hands, feet firmly planted).
  • Load supplies and food containers into the van in a timely manner.
  • Ensure all temperature-controlled food devices are clean and working properly.
  • Log in to the Mobile Meals Application for assigned route details.
  • Maintain time schedule so meals arrive in a timely manner.
  • Run route within rated time (not to exceed 5 hours and 30 minutes daily unless authorized in advance).
  • Return empty temperature-controlled devices and used utensils daily when returning from your route or the assigned route in the mobile app.
  • Confirm all delivered/non-delivered meals.
  • Document any changes in the Mobile App or challenges and sign the signature page, submit, and log out.
  • Communicate effectively with the Supervisor on route changes needed, problems, etc.
  • Willing to drive/deliver at congregate or HDM sites as needed.
  • Cross-train on various routes and document monthly wellness checks in the Mobile App to document the living needs of clients.
  • Maintain effective communication with the supervisor about route changes and conduct wellness checks for clients.
  • Complete daily Pre-Trip and Post-Trip inspection to ensure vehicle safety using the WhipAround app.
  • Complete the Odometer reading using the WhipAround app.
  • Maintain appropriate fuel levels and secure assigned gas cards.
  • Maintain daily cleanliness of vehicles, picking up any trash or debris inside.
  • Follow all driving rules and regulations while driving on the road, and around the facility.
  • Report any traffic violations or incidents immediately.
  • Adhere to the federal, local, state, and agency regulations while operating a MIFA vehicle.
  • Report to Supervisor immediately any maintenance needs.
  • Display professional customer service ability amongst co-workers, clients, and other drivers on the roadway.
  • Ensure accurate record-keeping and compliance by attending required meetings, maintaining time and route logs, tracking donations, verifying meal deliveries, and ensuring accuracy in meal counts and adherence to funding source requirements.
  • Attend Monthly Meetings (safety, training, company updates, new procedures).
  • Sign in and out daily utilizing Paylocity to maintain accurate timesheet records with accurate times.
  • Complete Route Sheets, using the Mobile App to indicate meals delivered or not delivered, time of delivery, or attempted delivery.
  • Call office immediately if client does not answer when trying to deliver a meal, or office to get a second verification.
  • Secure donations and log in by office personnel to verify donation amounts.
  • Congregate– ensure all food is accounted for by checking sites, verifying each cooler/Cambros for hot meals, desserts, beverage mix, and bread and verify before signing off on TRIO meal forms.
  • Verify matches with the route sheet, count hot meals in the cooler to make sure they match the number of meals on the route sheet.
  • Sign in and out daily on the Mobile Meals Application.
  • Demonstrates professional conduct and attitude that supports teamwork and organizational goals.
  • Drive either congregate or HDM routes as needed.
  • Respect and welcome people of diverse ages, races, and cultures with sensitivity to civic and cultural issues.
  • Embraces technology, including using the MOW Mobile App for GPS directions.
  • Utilize a map book, schedule, and follow directions.
  • Communicate effectively with staff and clients.
  • Maintains accurate records, such as mileage logs, timesheets, and schedules.
  • Performs other duties as assigned to support departmental goals.
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