MDR Shift Analyst (Unit 42) - WEST COAST - REMOTE

Palo Alto Networks•Remote - USA - CA, CA
•$105,400 - $170,500•Remote

About The Position

Join the Unit 42 Managed Detection and Response (MDR) team as an MDR Shift Analyst, focused on overnight and weekend security operations. The role monitors customer environments, investigates security alerts, and responds to cyber threats using technologies such as Cortex XDR. It is suited to analysts experienced in fast-paced security operations center (SOC) and incident response environments who are comfortable working shifts as part of a 24x7 global operation. Candidates must currently reside on the West Coast in the PST time zone. The role requires flexibility to work day shifts, weekends, and holidays according to business and customer needs. The position is remote. The compensation range is $105,400 to $170,500 per year, depending on qualifications, experience, and work location. Compensation may also include restricted stock units and a bonus. The employer does not sponsor work visas for this position.

Requirements

  • At least 3 years of SOC, incident response, MDR, or managed security services experience.
  • Hands-on experience with EDR, SIEM, SOAR, and firewall technologies.
  • Strong understanding of cyber threats, attack techniques, and incident response processes.
  • Excellent written and verbal communication skills.
  • Must currently reside on the West Coast in the PST time zone.
  • Flexibility to work day shifts, weekends, and holiday shifts based on business and customer needs.

Nice To Haves

  • Cortex XDR and/or Cortex XSOAR experience.
  • Previous experience working shift-based or overnight security operations.
  • CySA+, CEH, or similar security certifications.
  • MDR, managed security, military cyber, or intelligence experience.

Responsibilities

  • Monitor and investigate security alerts across customer environments.
  • Triage, investigate, and respond to security incidents from detection through resolution.
  • Analyze endpoint, network, and log data to identify malicious activity.
  • Communicate findings and remediation recommendations to customers and internal teams.
  • Document investigations, response actions, and incident outcomes.
  • Partner with Threat Intelligence, Threat Hunting, and Security Research teams to improve detections and response capabilities.
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