Senior MDR Analyst (Unit 42) - REMOTE

Palo Alto Networks • Remote - USA - CA, CA

9d • $127,600 - $189,200 • Remote

About The Position

Join Palo Alto Networks’ Unit 42 team as a Senior Managed Detection and Response (MDR) Analyst, delivering security services to global customers. The role involves detecting and responding to complex cyber incidents, managing escalations, and leading tactical shift operations. The analyst investigates threats using the Cortex Platform and works remotely in a shift-based operation covering global time zones, including weekends.

Requirements

• At least 5 years of SOC, Incident Response, MDR, or Managed Security Services experience.
• Hands-on experience with EDR, SIEM, SOAR, and firewall technologies.
• Strong understanding of cyber threats, attack techniques, and incident response processes.
• Working knowledge of APT operations and the attack cycle, including propagation and lateral movement.
• Understanding of organizational cyber protection, security tools, and leveraged remediation techniques.
• Experience with investigative technologies such as SIEM, packet capture analysis, host forensics, and EDR tools.
• Strong interpersonal skills and proven experience collaborating effectively with customers.
• Flexibility to work overnight, weekend, and holiday shifts in a 24x7 MDR operation.
• U.S. citizenship is required based on business and customer needs.

Nice To Haves

• Hands-on experience with Cortex XDR and/or Cortex XSOAR platforms.
• Previous experience working shift-based or overnight security operations.
• Active security certifications such as CySA+, CEH, or similar credentials.
• Prior experience working in a dedicated SOC or Incident Response environment.

Responsibilities

• Own the complete investigation and response lifecycle of security alerts across customer environments.
• Analyze complex endpoint, network, identity, and cloud telemetry to identify and mitigate malicious activity.
• Document and communicate critical findings and remediation actions to customers and internal teams.
• Collaborate with MDR management on operational shift execution, technical enhancements, and workflow improvements.
• Partner with Threat Intelligence and Security Research teams to improve detection and response capabilities.

Benefits

• Compensation may include restricted stock units and a bonus.
• Employee benefits are referenced in the job posting, but specific benefits are not listed.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed