Incident Response Analyst - MDR

Trend Micro•Irving, TX
•Hybrid

About The Position

The Incident Response Analyst will investigate sophisticated security breaches, lead containment and threat eradication, and serve as a trusted point of contact for enterprise customers during critical security incidents. Working with TrendAI Vision One™ and AI-supported systems, the analyst will conduct forensic investigations, communicate threat intelligence and recommendations, and help customers recover while strengthening their security posture. The role operates within TrendAI’s Global Managed Detection & Response team and contributes to automation initiatives and AI-driven incident response workflows. This is a hybrid role requiring at least three days per week in the office in Las Colinas, Texas. The position requires availability for rotating 24/7 shifts, including nights, weekends, and holidays, and travel when required.

Requirements

  • Bachelor’s degree in Computer Science, Cybersecurity, Information Security, or a related field.
  • At least 3 years of security operations experience, with demonstrated expertise in incident response and forensics, malware analysis and threat investigation, and SOC operations or security monitoring.
  • Familiarity with AI and automation in incident response workflows, including alert triage and forensic analysis.
  • Advanced Windows and Linux forensics knowledge, including registry, event logs, artifacts, and filesystem analysis.
  • Experience with forensic tools such as SIFT Workstation, WinPMEM, dd/dcfldd, Autopsy, Volatility Framework, and FTK Imager, or similar tools.
  • Knowledge of OS and network tools such as Wireshark, Bro/SiLK, NetFlow, and tcpdump, or similar tools.
  • Experience with SIEM platforms, syslog analysis, and event correlation procedures.
  • Knowledge of static and dynamic malware analysis techniques.
  • Understanding of threat actor TTPs and MITRE ATT&CK framework alignment; ability to contribute to organizational threat intelligence and leverage threat intelligence platforms.
  • Working knowledge of TrendAI Vision One or equivalent threat intelligence/XDR platforms.
  • Strong written and verbal communication skills, including the ability to translate forensic findings for technical and executive audiences.
  • Self-directed learning ability and aptitude for rapidly mastering new tools and threat landscapes.
  • Comfort working under pressure in fast-paced, high-stakes environments.
  • Ability to work 24/7 rotating shifts, including nights, weekends, and holidays.
  • Willingness to travel when required.
  • Strong analytical and problem-solving skills and ability to work effectively in a global team.
  • Comfort communicating with customers by email, chat, and phone.
  • Must be authorized to work in the United States without employment-based visa sponsorship, now or in the future.

Nice To Haves

  • GCIH (GIAC Certified Incident Handler) certification.
  • GCFA (GIAC Certified Forensic Analyst) or GCFE (GIAC Certified Forensic Examiner) certification.
  • CISSP or OSCP certification.

Responsibilities

  • Conduct root cause analysis of security breaches and determine attack vectors, scope, and business impact.
  • Lead incident containment and threat eradication using TrendAI Vision One™, coordinating with internal teams and customer stakeholders through resolution.
  • Analyze malware and other threat components; develop and refine detection rules; and generate threat intelligence and indicators of compromise (IoCs).
  • Create executive-ready incident reports, brief stakeholders, and recommend security improvements.
  • Hunt for advanced threat indicators across customer networks and improve detection logic and fidelity.
  • Contribute to automation and AI initiatives to reduce response times and analyst burden and improve MDR delivery.
  • Build trusted customer relationships and explain complex forensic findings to technical and executive audiences.

Benefits

  • Comprehensive health benefits and paid time off package.
  • Pre-partum, maternity, parental, and medical leave, and adoption assistance.
  • Mental Health Wellness Program and annual wellness incentive.
  • 401(k) with company match.
  • Pet insurance.
  • Collaborative and innovative culture.
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