MDM Analyst

IntegriChain

4d • Remote

About The Position

The MDM Analyst safeguards the quality of IntegriChain’s master data, including healthcare provider and facility records. The role investigates and resolves issues that obstruct channel visibility for pharmaceutical manufacturer customers, while helping improve the processes and tools that keep data trusted.

The analyst follows standard operating procedures to review and update master data, monitors and resolves open issues within defined time frames, and escalates complex investigations when needed. The role also supports the master data exceptions queue, communicates data anomalies and assignment status to stakeholders, and assists the Data Management Office with tracking day-to-day activities.

This is a fully remote role based in India. Working hours align with US Eastern Time, Monday through Friday, 9:00 AM to 5:00 PM ET. The role follows the US company holiday calendar rather than the Indian public holiday calendar.

Requirements

• Bachelor’s degree (B.Tech or B.E.) in Computer Science or a related engineering discipline, and/or equivalent practical experience.
• Hands-on experience analyzing, validating, or cleaning data in a master data, data quality, or data analysis setting through professional roles or internships.
• Investigative mindset and drive to identify the root cause of data issues.
• Strong written and verbal communication skills, with the ability to work effectively with internal teams and external stakeholders.
• High attention to detail and commitment to data accuracy.
• Willingness to learn and grow knowledge of master data and the pharmaceutical supply chain.
• Ability to conduct internet research using websites, web portals, and databases.
• Eagerness to identify issues and accurately resolve data quality problems.
• Organizational skills, ability to prioritize, and consistent follow-through.
• Flexibility and adaptability to feedback.
• Ability to work autonomously and as part of a team.

Nice To Haves

• Experience with the US health care industry, specifically mastering health care organizations.
• Experience working with Excel and SQL.
• Exposure to Python.

Responsibilities

• Follow standard operating procedures to review and update master data related to healthcare providers and facilities, master data parenting hierarchy, data enrichment, and other ad hoc MDM activities.
• Monitor, support, and resolve open issues within defined time frames.
• Escalate complex data investigations to Senior MDM Analysts or team leads as needed.
• Access and analyze data using MS Excel and SQL.
• Resolve items in the master data exceptions queue.
• Communicate data anomalies and the status of master data assignments clearly to team leaders and internal stakeholders.
• Assist the Data Management Office in tracking day-to-day activities.

Benefits

• Medical benefits and non-medical perks.
• Flexible Paid Time Off (PTO).
• Learning and development opportunities, including access to over 700 development courses.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level