Maternal Fetal Medicine Nurse Navigator

Billings Clinic•Billings, MT

14h•Onsite

About The Position

The Maternal Fetal Medicine Nurse Navigator advocates for patients and serves as their primary point of contact, coordinating care and services for identified patient populations over an extended period across inpatient and outpatient settings. The role promotes effective resource utilization and provides leadership to the multidisciplinary team to support optimal clinical outcomes. The position supports clinical and operational workflows in Maternal Fetal Medicine, including coordinating care for high-risk pregnancies, scheduling and attending appointments, assisting with amniocentesis or CVS procedures, and performing non-stress tests. Knowledge and competency in sterile procedures are necessary. Operational duties include coordinating schedules, communicating with patients, outside care facilities, and referring providers, and maintaining documentation and records needed for accreditation and continuing care. The Nurse Navigator works with healthcare disciplines and the medical team to coordinate timely care, referrals, follow-up, patient education, and adherence to clinical guidelines and care plans. The role also contributes to quality improvement, safety, regulatory compliance, accurate data collection, and departmental goals. Additional duties include assisting a mammography provider during imaging-guided breast biopsy procedures and identifying and assisting patients who may benefit from genetic testing evaluation.

Requirements

A Bachelor of Science in Nursing (BSN) is required for candidates with fewer than five years of registered nursing experience.
Two years of clinical practice experience.
One year of demonstrated computer experience involving word processing and data management.
Healthcare Provider CPR certification.
Current Montana or Wyoming RN license.
Knowledge and competency in sterile procedures.

Nice To Haves

Five years of service-line experience preferred.

Responsibilities

Advocate for patients and serve as their primary point of contact while coordinating care and services across inpatient and outpatient settings.
Coordinate patient care, treatment, and communication among the medical team to support high-quality care and patient flow.
Follow patients through the care continuum and address operational barriers, including scheduling and test-result issues.
Coordinate timely appointments, results reporting, referrals for financial needs, patient communication, care, and follow-up with other healthcare disciplines.
Facilitate the development, implementation, adherence, evaluation, and auditing of clinical and evidence-based guidelines in collaboration with the medical team.
Ensure follow-up on clinical and non-clinical care, including adherence to care plans, medication reconciliation, critical values, core measures, and patient care conferences as needed.
Work with the care team to ensure direct care needs are met, assisting as needed or assigned.
Provide educational and resourcing services and participate in ongoing educational activities related to patients, the community, clinical operations, and processes.
Collaborate with healthcare providers to develop, implement, and evaluate educational materials for patients and families.
Facilitate relationships across departments and coordinate appropriate referrals, services, and resources, including social services and caregiver support resources.
Assist with identifying and addressing patients’ financial needs.
Contribute to quality and process improvement and coordinate quality assessment activities, including audits and reviews of patient care and services.
Ensure accurate and timely data collection and entry into the patient database and maintain records required for accreditation and continued care.
Support facility, safety, regulatory, hospital, clinic, and departmental goals and objectives; comply with applicable laws, regulations, accrediting requirements, and Billings Clinic policies.
Contribute to department-sponsored community activities and develop patient referral services by building relationships with physicians outside the department.
Use effective written and verbal communication, maintain timely documentation, and work as an active and productive team member.
Identify personal development needs, meet mandatory organizational and departmental requirements, and maintain relevant safety competencies.
Assist the provider throughout imaging-guided breast biopsy procedures.
Identify and assist patients who may benefit from genetic testing evaluation.
Perform other duties as assigned or needed to meet department and organizational needs.