Materials Support Assistant

BMC Software•Boston, MA

8d•$21 - $24

About The Position

Under the general guidance and direction of the Manager and/or Supervisor of Materials Distribution Services, the Materials Support Assistant performs daily tasks to ensure clinical areas receive the right medical and surgical supplies, in the right quantities and locations. Duties include ordering, replenishing, delivering, and managing the expiration dates of supplies for assigned clinical areas using handheld terminals and/or manual methods. The role also receives packages at the receiving docks, delivers them to the appropriate locations, and helps maintain warehouse inventory, including code carts. The assistant follows department standards and provides service to customers. Depending on daily assignments, the role handles supplies for inpatient and outpatient departments, processes and delivers incoming packages, supports warehouse and ancillary order operations, maintains inventories, and provides coverage and cross-training across department functions. The position follows hospital infection-control, safety, performance, and conduct standards and supports the hospital’s mission.

Requirements

High school diploma or GED.
At least 3–12 months of experience in shipping, receiving, warehouse work, material handling, or inventory maintenance.
Demonstrated ability to read and write English, perform basic math, and communicate effectively verbally and in writing.
Ability to perform work accurately and pay attention to detail.
Ability to reach, stoop, bend, and lift up to 60 pounds, and push up to 300 pounds unassisted.
Adequate visual acuity to accurately read handheld scanners.

Responsibilities

Handle medical and surgical supplies for assigned inpatient nursing units and outpatient departments using the hospital inventory software.
Put away supplies from vendor trolleys in clean utility rooms, medication rooms, and other designated storage areas.
Rotate supplies, count inventory, enter counts and orders into the inventory system, and upload orders to the host server in a timely manner.
Ensure warehouse picks for par items are completed the same day and consolidate like items in vendor totes.
Scan packages received at the docks, prepare daily receipt logs, verify box counts and products against packing slips, record quantities in the receiving module, and process packing slips.
Deliver STAT packages immediately and deliver other packages according to priority, obtaining recipient signatures and printed names.
Complete manual delivery logs when the Receiving and Delivery module is unavailable; place received boxes in designated areas and file processed packing slips.
Notify buyers and supervisors or managers about receiving problems, merchandise discrepancies, stock-outs, errors, and deficiencies.
Participate in cross-training and provide assigned coverage for employees who are absent or on vacation.
Respond to service requests by telephone, tube, personal contact, and beeper; communicate issues to the supervisor or manager and refer unresolved requests to the lead MSA or MDS manager/supervisor.
Maintain inventory for code carts, intubation boxes, latex-free boxes, ICU exchange carts, Endovascular carts, CAPD carts, and other assigned items.
Record transactions manually or in computerized systems, file required documents, and ensure requisition item numbers and quantities match the quantities issued.
Process over-the-counter ancillary orders, deliver Requisition Self Service orders, break down bulk stock, and place inventory in designated storage areas.
Perform cycle and annual inventory counts as required and rotate stock using first-in, first-out practices.
Operate material-handling equipment and use distribution carts to deliver supplies.
Order for NP and MP Warehouses and pick ancillary department orders as assigned.
Deliver and retrieve specialty and disaster carts, oxygen tanks, and clean linen orders as needed.
Maintain clean and neat work and lounge areas and assist with hospital emergency disaster plans.
Represent the hospital and Materials Distribution Services professionally and courteously in dealings with employees, vendors, patients, and visitors.
Follow hospital infection-control and safety procedures, behavioral standards, patient-rights standards, and other performance and conduct requirements.
Perform other related duties as needed.