Materials Shipping Supervisor

Flex-N-Gate•Southfield, MI

About The Position

The Shipping Supervisor develops and coordinates shipping activities through standardized work instructions. Shipping activities are focused on company targets to ensure customer satisfaction, with a main objective of improving customer delivery performance.

Requirements

  • 3–5 years of experience in a similar role.
  • Strong verbal and written communication skills.
  • Proficiency with database applications and administration systems, specifically Microsoft Office.
  • Highly motivated, service- and team-oriented, with attention to detail.
  • Strong analytical ability.
  • Problem-solving skills.
  • Demonstrated good internal customer service skills.

Responsibilities

  • Use the trusted link process to download releases on CMS.
  • Ensure releases have not been duplicated.
  • Follow up on weekly and daily shipping schedules.
  • Authorize transportation access.
  • Generate shipping paperwork.
  • Validate ASNs.
  • Maintain paperwork records.
  • Respond to customer tickets.
  • Report open issues at shift change.
  • Order materials, supplies, or equipment.
  • Prepare documentation for contracts, transactions, or regulatory compliance.
  • Package objects for shipping.
  • Deliver items.
  • Respond to customer problems or complaints.
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