Materials Management Manager

Carilion Clinic•Roanoke, VA

1d•Onsite

About The Position

The Materials Management Manager oversees the 24/7 operations of the CRMH Mini-Distribution department and the day-to-day operations of the Carilion Main Distribution Center. The role manages distribution staff and supply inventory, including receiving, storing, transporting, filling orders, maintaining stock records, and ensuring appropriate par levels for supplies, equipment, and medical devices. The manager also oversees patient billing and revenue capture for materials and equipment, rental medical equipment processes, and compliance with applicable regulatory requirements. The position works closely with clinical units, other facilities, vendors, buyers, and internal departments to maintain service levels, manage inventory and procurement processes, and support customer service and supply agreements. It supervises and develops staff, manages departmental budgets and performance measures, and evaluates processes and technologies to improve efficiency, productivity, service, and billing accuracy. The manager works within Carilion policies and procedures and may contribute to their development or revision.

Requirements

Bachelor's degree or a related field, or comparable years of experience in lieu of a degree.
Five years of purchasing or administrative experience in a healthcare environment.
Three years of management or supervisory experience in a healthcare setting.
Virginia driver's license and a driving record that meets Carilion's Driver Regulations.
Excellent communication skills.
Familiarity with inventory and financial software systems.
Familiarity with automated procurement and inventory control systems.
Ability to work with minimal supervision and collaboratively in a team setting.
Ability to meet deadlines within short time frames.
Ability to respond calmly and collectedly to patient supply emergencies.
Ability to perform in a continually changing environment.

Responsibilities

Manage the 24-hour, 7-day-a-week CRMH Mini-Distribution department and the day-to-day operations of the Carilion Main Distribution Center.
Supervise, schedule, hire, train, develop, and evaluate departmental staff; support staff performance, education, and compliance with policies and standards.
Oversee supply inventory activities, including receiving, storing, transporting, order filling, stock record maintenance, inventory management, and par-level systems.
Design, set up, optimize, and maintain Mini-Distribution materials flow and stock inventory, including storage shelving, materials-handling equipment, item locator systems, inventory rotation, and checks for outdated items.
Work with nursing units and clinical teams to establish, maintain, operate, and adjust medical equipment par levels.
Manage medical supply requisitions for Distribution inventory items for other Carilion facilities and interface with sites regarding inventory items.
Manage the timely acquisition, documentation, and monitoring of third-party rental medical devices and equipment.
Monitor timely charges for supplies issued by the department and timely patient charges and credits; work with revenue management and financial services to improve billing accuracy and revenue capture.
Ensure the distribution environment and employee practices comply with applicable regulatory requirements and Carilion policies and procedures.
Work with facilities and departments served by Distribution to maintain service levels specified in service agreements.
Oversee employee adherence to available technologies and evaluate processes to maximize efficiency and resource use.
Meet assigned Distribution budgetary goals and service-line performance indicators; manage department supply inventory.
Communicate and coordinate with the Distribution Buyer and perform procurement tasks when the buyer is absent.
Administer designated programs, including the standardized Code Blue Crash Cart program, Isolation Carts, and Latex Free Carts at CMC.
Participate in customer service and supply agreements, conduct customer satisfaction surveys, and recommend responses to survey results.
Investigate, recommend, and implement process improvements to increase productivity and efficiency.
Participate in Materials Management meetings and special projects, serve on selected committees, represent Materials Management at designated meetings, and communicate business matters to the Director of Material Management Operations and other management staff.