MATERIALS MANAGEMENT MANAGER

Carilion Clinic•Roanoke, VA

2d•$69,722 - $104,582•Onsite

About The Position

The Materials Management Manager is responsible for the 24/7 management of the CRMH Mini-Distribution department and the day-to-day operations of the Carilion Main Distribution Center. The role supervises staff and coordinates department activities, including maintaining supply and equipment par levels; receiving, cleaning, storing, delivering, and tracking equipment; managing specialty rental medical equipment; and developing and managing patient billing for materials and equipment received. The manager oversees supply inventory operations, including receiving, storing, transporting, order filling, and maintaining stock records. The role monitors timely charges for supplies issued and charges or credits to patients, ensures regulatory compliance, and works with facilities and clinical departments to meet service-level agreements and establish and maintain par-level systems. The position manages medical supply requisitions for other Carilion facilities and coordinates rental medical devices and equipment with third-party vendors. It supervises, schedules, hires, trains, develops, and evaluates staff; supports staff education and compliance with Carilion policies, procedures, employee standards, and regulatory requirements; and designs and maintains efficient inventory flow, storage, materials-handling, item-location, and stock-rotation processes. The manager is accountable for department budgets, inventory, service-line performance measures, and improving productivity and efficiency. The position works with the Distribution Buyer and may perform procurement tasks in the buyer’s absence. It also participates in committees, projects, meetings, customer-service and supply agreements, satisfaction surveys, and process improvements, including work with revenue management and financial services to improve patient billing accuracy and revenue capture.

Requirements

Bachelor’s degree or related field, or comparable years of experience in lieu of a degree.
Five years of purchasing or administrative experience in a healthcare environment.
Three years of management or supervisory experience in a healthcare setting.
Virginia driver’s license and a driving record within the scope of Carilion’s Driver Regulations.
Excellent communication skills.
Familiarity with inventory and financial software systems.
Familiarity with automated procurement and inventory-control systems.
Ability to work with minimal supervision and collaboratively in a team setting.
Ability to meet deadlines within short time frames.
Ability to respond calmly and collectedly to patient supply emergencies.
Ability to perform in a continually changing environment.

Responsibilities

Manage the 24/7 operations of the CRMH Mini-Distribution department and the day-to-day operations of the Carilion Main Distribution Center.
Supervise and coordinate distribution activities, including receiving, storing, transporting, order filling, and maintaining stock records for medical items, general supplies, and equipment.
Maintain appropriate supply and equipment par levels and oversee par-level systems throughout the organization in coordination with nursing units and clinical teams.
Manage the receiving, cleaning, storage, delivery, tracking, and patient billing of materials and equipment, including specialty rental medical equipment.
Monitor timely charges for supplies issued by the department and timely patient charges and credits.
Ensure the distribution environment and employee activities comply with applicable regulatory requirements and Carilion policies and procedures.
Coordinate with facilities, departments, nursing units, clinical teams, vendors, and other stakeholders to meet service-level agreements and support distribution operations.
Manage medical supply requisitions for other Carilion facilities and coordinate acquisition, documentation, and monitoring of rental medical devices and equipment from third-party vendors.
Supervise and schedule departmental staff; hire, train, develop, evaluate, and educate employees; and ensure performance standards are met.
Design, establish, optimize, and maintain Mini-Distribution inventory flow, storage arrangements, materials-handling equipment, item-locator systems, inventory rotation, and checks for expired items.
Oversee employee adherence to available technologies and evaluate processes to improve efficiency and resource use.
Meet assigned distribution budget goals and service-line performance indicators, and manage department supply inventory.
Communicate and work with the Distribution Buyer, performing procurement tasks when the buyer is absent.
Support or administer programs such as Code Blue Crash Carts, Isolation Carts, and Latex Free Carts at CMC; participate in committees, projects, and designated meetings.
Participate in implementing customer-service and supply agreements, conduct customer-satisfaction surveys, and recommend responses to survey results.
Communicate business matters to the Director of Material Management Operations and other management staff as appropriate.
Investigate, recommend, and implement productivity and efficiency improvements, including collaborating with revenue management and financial services to improve patient billing accuracy and revenue capture.