Materials Handling Attendant

WVU Medicine
•Onsite

About The Position

The Materials Handling Attendant receives, inventories, stocks, issues, handles, and distributes supplies, equipment, and instrumentation managed by Materials Management throughout West Virginia University Hospitals. The role maintains adequate stock levels to support Surgical Services room-stock activities and responds to supply and equipment requests in accordance with departmental policies and procedures. The attendant uses Workday on a desktop or Zebra handheld computers to perform picking, delivery, issuing, receiving, inventorying, and stocking transactions. Accurate transactions are essential to inventory management. The role also processes customer returns, restores items to the correct bins, and removes outdated, contaminated, damaged, or obsolete materials. It provides courteous, professional customer service, reports urgent shortages, and supports the hospital’s Code Cart Exchange Program by inspecting carts and maintaining listed inventory in code carts, stretcher luggage or bags, and EZIO kits. The position coordinates with SPD and Nursing personnel to obtain centralized supplies and equipment when house inventory is depleted, labels applicable patient-charge items, helps train employees on handheld devices and inventory procedures, assists with new-employee orientation, and distributes full-service forms throughout the hospital. The schedule is 10:00 p.m. to 6:30 a.m., with rotating holidays and weekends, for 40 scheduled hours per week. The job requires prolonged standing, walking, and materials handling, lifting up to 60 pounds, and pushing loaded carts weighing more than 600 pounds. The attendant must be able to work in a high-stress environment.

Requirements

  • Ability to read, write, and understand English proficiently.
  • Math skills to count and inventory items and convert each/box/case quantities.
  • Excellent communication skills, both by phone and in person.
  • Ability to work in a high-stress environment.
  • Ability to practice excellent personal hygiene.
  • Manual dexterity and physical ability to stand, walk, and handle materials for prolonged periods.
  • Ability to lift up to 60 pounds and push loaded carts weighing more than 600 pounds.
  • Visual and oral acuity.

Nice To Haves

  • High school diploma or equivalent preferred.

Responsibilities

  • Respond to requests for supplies and equipment in accordance with departmental policies and procedures.
  • Serve as the initial contact for departmental customer inquiries.
  • Use Workday on desktop or Zebra handheld computers to pick, deliver, issue, receive, inventory, and stock supplies and equipment accurately.
  • Process customer returns to Inventory Location 1 (House Inventory), restock items in the correct bins, and identify and dispose of outdated, contaminated, damaged, or obsolete materials.
  • Provide courteous, professional customer service by phone and in person.
  • Report urgent or emergency stock shortages to the Inventory Control Analyst or direct Supervisor.
  • Inspect Code Carts and ensure carts and accessories are functional and in good order; maintain their inventory according to code drawer inventory lists and hospital policy.
  • Maintain inventory in Code Stretcher Luggage/Bags and EZIO Kits according to applicable inventory lists and hospital policy.
  • Coordinate with SPD and Nursing personnel to locate and obtain centralized equipment or supplies when house inventory is depleted.
  • Print and affix patient-charge labels to applicable issued items.
  • Train new Materials Handling Attendants in the use of handheld devices.
  • Serve as a resource for inventory and stocking problems across areas.
  • Assist with orientation and training of new employees.
  • Receive and distribute full-service forms throughout the hospital.
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