Material Handler

Ralliant•Irving, TX

12d•Onsite

About The Position

Tektronix is seeking an experienced Material Handler to support its Dallas Service Center and customer base in the Texas region. The position provides administrative and material-handling support, including opening work orders, packing, shipping, receiving, and pickup and delivery activities. The work environment is described as fast-paced and high-energy. Tektronix provides training opportunities to support employees’ professional growth and keep their skills current.

Requirements

Valid driver’s license and a clean driving record that can be maintained.
Highly organized, proactive, and able to multitask.
1–2 years of material-handling and/or customer-service experience.
Strong computer skills, including Microsoft Word, Excel, and Outlook.
Ability to lift more than 50 pounds.
Ability to work productively in a team and exercise extreme care with equipment.
Good written and verbal communication skills.
Strong work ethic and multitasking skills.
Meticulous attention to detail and commitment to accurate, high-quality work.
Ability to work a flexible schedule with occasional overtime.
Ability to arrive on time consistently at customer locations and the office.

Nice To Haves

Customer-service experience responding to customer inquiries by phone.
Prior data-entry experience.
Experience with UPS, FedEx, management information system databases, or other CRM systems.
Shipping and receiving experience, equipment packing, and coordination or scheduling with FedEx and UPS WorldShip.

Responsibilities

Deliver company cargo to customers.
Ensure accuracy of all job-related paperwork.
Protect the safety of crewmembers, fellow employees, and the public while operating company vehicles or performing or supervising company activities.
Follow guidelines for using equipment needed for local moving and storage jobs.
Keep vehicles and equipment areas clean, safe, and in working order.
Ship and receive packages; count and route materials, which may include chemicals; complete associated documentation; and operate warehouse machinery such as forklifts and pallet jacks.
Perform daily pickups and deliveries in the Dallas area.
Pack equipment according to established standards to protect it during transport and prevent damage.
Perform daily shipping and receiving using FedEx and UPS systems.
Operate a foam packaging machine.
Ship packages ranging from small parcels to freight-size shipments.
Organize and electronically file shipping documentation.
Manage packaging supplies and submit orders.
Partner with multiple service centers to track and expedite calibrations as needed.
Monitor and reschedule open work orders and provide updates.
Respond urgently to customer or operational requests.
Work under the direction of the Senior Customer Service Representative, participate in weekly team calls, and follow the escalation path to raise issues.