Material Handler

Mass General Brigham•Boston, MA

18d•$18 - $25•Onsite

About The Position

Under the general direction of the Supply Support Manager and Team Lead, the Material Handler assesses, replenishes, and maintains unit supply rooms daily. The role serves as a customer service liaison between individual units and Supply Support, providing professional, quality service to internal customers. The position is onsite at The Brigham and Women's Hospital, Inc., with a 40-hour scheduled workweek on the evening shift. The Material Handler performs basic distribution activities for assigned Nursing Units, including stock rotation and monitoring expiration dates on medical/surgical products. The role identifies and resolves inventory or distribution discrepancies and customer inquiries, reports status to the Team Lead, and collaborates with Nursing Unit staff on planning, logistics, and supply continuity. The role follows applicable hospital, TJC, DPS, OSHA, and CMS guidelines and procedures. The Material Handler may be present in secure medication storage areas and is allowed to handle and distribute medications supplied by the BWH materials management department. Other duties may be assigned.

Requirements

High school diploma preferred or GED required.
Basic mathematical and reading skills.
General customer service and problem-resolution skills.
Ability to work in a fast-paced and stressful environment.
Ability to remain on one's feet for most of an eight-hour shift.
Ability to lift up to 50 pounds.
Ability to push or pull 400 pounds using a manual flat bed, or 800 pounds using a manual pallet jack.

Nice To Haves

High school diploma.

Responsibilities

Assess and replenish assigned Nursing Unit supplies.
Stock and maintain unit supply rooms daily.
Rotate stock and monitor expiration dates on medical/surgical products, ensuring products are used or removed from inventory before expiration.
Identify and resolve discrepancies, problems, or questions related to inventory and distribution.
Report status to the Team Lead.
Resolve customer inquiries related to Supply Support and maintain positive working relationships with unit staff.
Collaborate with Nursing Unit staff on planning, logistics, and supply continuity.
Follow hospital, TJC, DPS, OSHA, and CMS guidelines and procedures for supply stocking and rotation.
Handle and distribute medications supplied by the BWH materials management department when working in secure medication storage areas.
Perform other duties as assigned.