Material Handler II

GOODWILL INDUSTRIES OF SOUTH CENTRAL CALIFORNIA•Bakersfield, CA

9d•$17 - $17•Onsite

About The Position

The Material Handler II receives donations and transports, sorts, selects, processes, and displays merchandise. The role supports organizational, team, and individual goals in alignment with Goodwill’s mission, vision, values, and strategic priorities. It includes helping with opening and closing activities, quality assurance, employee training, customer service, record keeping, housekeeping, and safe handling of donated goods and sensitive materials. The position requires the ability to lift and carry up to 70 pounds and to work cooperatively with coworkers, management, donors, customers, and other members of the public.

Requirements

Minimal ability to read and write.
Ability to lift and carry up to 70 pounds.
Ability to present information and respond to questions from groups, managers, employees, clients, customers, and the general public with tact, courtesy, and cooperativeness.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret a variety of instructions and handle abstract and concrete variables, exercising judgment, resourcefulness, ingenuity, and initiative.
Effective interpersonal and communication skills for interacting with all levels of management and staff.
Ability to operate basic office equipment, including a computer, telephone, cell phone, tablet, fax machine, and copy machine.
High level of integrity and business ethics.
Punctuality and regular attendance, with time away from work taken in accordance with established policies.

Nice To Haves

Prior customer service experience.

Responsibilities

Follow Goodwill’s ethics, policies, procedures, goals, mission, and accepted business practices; maintain confidentiality and safeguard company property.
Collaborate with management and staff to achieve organizational goals and promote a positive, cooperative team environment.
Complete opening and closing activities, including setting up or taking down donation drive-through areas, moving gaylords, preparing or cleaning water cooling stations, handling truck cones, and preparing for truck switches.
Seal and unseal delivery vehicles.
Audit sorted materials and salvage boxes for quality assurance.
Assist management in preparing tailgate topics and content and training employees on tailgates.
Provide on-the-job training to new Material Handler I employees, including orientation, safety procedures, work procedures, and team inclusion.
Respond to Material Handler requests for pricing and other assistance.
Work with store management to identify potential loss-prevention situations.
Assist management with processing chemicals, hazardous materials, and other sensitive materials for disposal at designated facilities.
Move, sort, select, and display merchandise according to company procedures.
Tag and hang textiles; price wares, shoes, and furniture; and distribute products to the sales floor.
Receive and process donated goods, direct donors to appropriate locations, and issue receipts or printed information.
Keep neat and legible records of daily activities, donation counts, processing counts, and other required reports.
Perform housekeeping and cleaning duties in donation areas, bathrooms, and throughout the interior and exterior of the store, including the required five-minute drill before rest and meal breaks.
Cover coworkers’ breaks cooperatively and work as part of a team.
Prepare salvage items by making boxes, sorting goods, ensuring resale-quality products are not placed in salvage, and wrapping oversized or bulk furniture and gaylords for transport.
Build boxed furniture for placement on the sales floor.
Learn pricing lists and assist with pricing items in accordance with company policies.
Comply with safety and loss-prevention policies and procedures; maintain safe work conditions and report and document hazards and unsafe practices.
Provide customer service and project a positive image, including assisting donors with safe donations, helping with carry-outs, and greeting and interacting with customers on the sales floor.
Attend required meetings, safety training, drills, and training sessions; perform other duties as assigned.