Material Coordinator/Hose Technician

Relevant Industrial LLC•Carlsbad, NM

1d•Onsite

About The Position

This is a Materials Coordinator position that is responsible for coordinating and expediting the flow of materials, parts, and assemblies according to production and shipping schedules. The Material Coordination position is responsible for order processing, shipping, inbound material, after hours support, inventory control, maintaining clean warehouse work areas, packaging materials, equipment maintenance, mail postage, and Service support. The position plays a key role in internal and external customer service in regard to inbound and outbound material.

Requirements

High School Diploma or equivalent.
Computer literate and proficiency in Windows, E-mail, and an Order Management System.
Ability to use Microsoft Word and Excel is a plus.
Ability to use common office equipment: phone, calculator, PC, etc.
Self-starter that takes an initiative to get the job done, go beyond tasks that are routine, and with little or no direct supervision.
Excellent communication skills both verbal and written with Customers, Vendors, and Relevant Solutions personnel.
Desire to provide the highest level of customer service.
Ability to cross-train into other value add activities.
Must be able to prioritize work and keep accurate and detailed records.
Must have effective analytical, organizational and problem solving skills.
Ability to follow complex instructions and operating procedures.

Responsibilities

Processing all sales order shipments in an efficient and timely manner (within 24 hours of receipt of pick ticket or item receipt from an inbound purchase order).
Verifying the quantity and description of the material being shipped matches the packing slip.
Ensuring all credit card orders are processed before material is shipped.
Ensuring that all product and material is shipped to the correct address.
Responsible for international shipments (inbound and outbound), including preparing packing lists, bills of lading, commercial invoices, and all other required paperwork; arranging and coordinating shipments with carriers; preparing import/export documents and packaging goods in accordance with established procedures and guidelines.
May need to calculate value of duties and tariffs due on transported goods.
Familiar with standard concepts, practices, and procedures related to import/export shipments.
Processing all receipt of goods in an efficient and timely manner (within 24 hours of delivery of material).
Verifying the quantity and description of the material being received matches the packing slip.
Advising purchasing of product returns for credit and any discrepancies in shipments for Purchase Orders.
Providing configuration support prior to shipment.
Assisting in managing the Will Call shelf by advising the Inside Sales representative if an order is left on the shelf for more than 5 days.
Calling couriers for pickup as needed (e.g., Hot Shot Delivery, FedEx, DHL, UPS, Freight Lines).
Ensuring all inbound material is promptly and correctly routed (e.g., inbound purchases for orders vs. stock, inbound repairs, parts that should be routed to EPG, office materials).
Assisting in handling of customer sales returns. Inspecting returned items for condition and advising if credit can be issued.
Supporting after hours emergency calls as needed.
Running mail through postage and dropping outgoing mail in the mailbox on a daily basis.
Ensuring all work areas are clean and organized, including work stations, packaging area, stock area, dock area, and warehouse staging areas. Areas are to be completely swept and all debris picked up and properly disposed of each day. Boxes that cannot be re-used should be thrown away and all trash containers emptied into the outside garbage bin as needed.
Ordering appropriate amount of shipping and office supplies as needed.
Ensuring that re-usable packing materials (boxes, peanuts, crimped brown paper, foam, etc.) are neatly organized, stacked, and not allowed to fall on the floor.
Keeping shipping equipment (postage machine, shipping manifest equipment, computer and packing slip printer, Instapak machine and table) clean and in good working order.
Performing cycle counts on a routine basis as directed by management.
Researching and resolving discrepancies related to inventory.
Assisting with annual physical inventory counts.
Reporting inventory discrepancies to management for review and/or adjustment.
Identifying and correcting any unsafe conditions in the work environment.
Performing any other duties as assigned by management.