Hose Installation Technician
About The Position
PIRTEK is the nation’s leading provider for on-site hydraulic and industrial hose assembly and replacement. Our success is driven by a team of dedicated franchise partners and team members who are guided by our core values: People, Integrity, Real, Teamwork, Excellence, and Kaizen. PIRTEK operates brick-and-mortar service centers and purpose-built mobile service units, which boast a 1-hour ETA for on-site emergency hose services, available 24/7/365. We are hiring for a Hydraulic Hose Service & Sales Technician to service, assemble, and install hydraulic and industrial hoses for a diverse customer base in varying environmental conditions. This is a messy job that requires manual labor and on-call hours (on-call with incentive pay), so dedication and grit is essential. We are looking for highly driven and self-sufficient individuals with excellent communication and customer service skills. Hydraulic and industrial hose experience is NOT required, as each technician is provided training on industry knowledge, PIRTEK processes, safety standards, and how to operate their purpose-built mobile service unit. PIRTEK also provides ongoing support through a 24/7 hotline for Technicians to ask technical questions.
Requirements
- High School diploma or GED
- Driver’s License with clean driving record
- Ability to pass a background check
- Sit, stand, kneel, bend, and/or stoop from moderate to extended periods
- Safely use ladders, step-ups, stairs, etc.
- Mechanically inclined – consistent use of hand tools & specialized equipment is required
- Good communication skills (verbal and written)
- Ability to navigate through customer objections to identify needs and execute sales
- Self-motivated & positive attitude through difficult jobs
- Able to work individually and as a team
- Lift up to 50 pounds
- Can safely & lawfully drive a large work van
Nice To Haves
- Experience in industrial development & construction, automobile/ marine/ field mechanics, or a related industry is a plus
Responsibilities
- Adhere to all industry and PIRTEK safety standards
- Carry out service calls & sales visits in your local area
- Identify faulty hoses and/or hose assemblies to service the customers’ needs
- Remove worn or broken hoses before fabricating and installing the new replacement
- Ensure oil spills/ environmental contaminants, due to hose failure and/or repair, are cleaned or contained to the customer’s satisfaction (as well as federal, state, and local regulations)
- Input service details into the online database to create accurate invoices
- Develop relationships with new and existing customers
- Maintain mobile service unit, tools, and equipment
- Ensure customer satisfaction by resolving issues on-site and conducting frequent follow-up visits
- Participate in the rotating On-Call schedule (with increased incentive pay)
- Perform other related duties as assigned
Benefits
- Competitive compensation (increases with relevant experience)
- Health, Dental, Vision insurance
- On-call incentive pay
- Certified training program & 24/7 support hotline
- Company vehicle & phone
- Paid Time Off - 20 Days per year
- Career advancement & promotions from within
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
