Matchday Ticket Operations - Seasonal

Columbus Crew • Columbus, OH

5d • Onsite

About The Position

Sell tickets and troubleshoot ticket issues using Archtics ticketing software. Support ticket scanning and entry at both the ticket office and stadium gates. Must display the highest level of courtesy, professionalism, integrity and enthusiasm in servicing all customers at the ticket office. Must be able to communicate clearly and persuasively in positive and negative situations and remain professional with all guests of the Columbus Crew and our venues. This is a seasonal position which only requires working Columbus Crew home matches and other potential concerts, events and non-event days.

Requirements

• High school diploma
• Strong verbal and written communication skills
• Proven organization skills
• Computer literate
• Must possess a willingness to learn and adapt to change in a fast-paced, professional setting

Nice To Haves

• Strong customer service skills
• Ticketmaster and Archtics experience

Responsibilities

• Sell tickets
• Troubleshoot ticket issues using Archtics ticketing software
• Support ticket scanning and entry at both the ticket office and stadium gates
• Display the highest level of courtesy, professionalism, integrity and enthusiasm in servicing all customers at the ticket office
• Communicate clearly and persuasively in positive and negative situations
• Remain professional with all guests of the Columbus Crew and our venues

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED