Matchday Ticket Operations - Seasonal

Columbus Crew • Columbus, OH

4d • Onsite

About The Position

This is a seasonal position that requires working Columbus Crew home matches and other potential concerts, events, and non-event days. The role involves selling tickets, troubleshooting ticket issues using Archtics ticketing software, and supporting ticket scanning and entry at both the ticket office and stadium gates. The position demands the highest level of courtesy, professionalism, integrity, and enthusiasm in servicing all customers. The ability to communicate clearly and persuasively in various situations and maintain professionalism with all guests is essential.

Requirements

• High school diploma
• Strong verbal and written communication skills
• Proven organization skills
• Computer literate
• Strong customer service skills
• Willingness to learn and adapt to change in a fast-paced, professional setting

Nice To Haves

• Ticketmaster and Archtics experience a plus

Responsibilities

• Sell tickets and troubleshoot ticket issues using Archtics ticketing software.
• Support ticket scanning and entry at both the ticket office and stadium gates.
• Display the highest level of courtesy, professionalism, integrity and enthusiasm in servicing all customers at the ticket office.
• Communicate clearly and persuasively in positive and negative situations.
• Remain professional with all guests of the Columbus Crew and our venues.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED