MAT Connections Specialist
About The Position
The MAT Connections Specialist bridges the gap between patients seeking Medication-Assisted Treatment (MAT) and Ascensa Health. The role facilitates access to treatment resources and helps ensure patients receive timely, appropriate care to support their recovery. The specialist works with healthcare professionals, community organizations, patients, and families to coordinate services and provide education about MAT options and processes. The position calls for strong communication, organization, healthcare-system and MAT-protocol knowledge, and accurate data management. Cultural competency and empathy are important for addressing stigma and other barriers sensitively and fostering patient engagement and recovery.
Requirements
- CARES/CPS-AD certification is required.
- High school diploma or equivalent.
- Experience working in case management or addiction services.
- Strong understanding of Medication-Assisted Treatment principles and addiction recovery processes.
- Excellent communication and interpersonal skills to engage effectively with diverse populations.
- Proficiency with electronic health records (EHR) systems and basic data entry.
Nice To Haves
- Associate’s or Bachelor’s degree in healthcare, social work, or a related field.
- Bachelor’s degree in public health, social work, psychology, or a related discipline.
- Certification or training in addiction counseling; CARES/CPS-AD is required.
- Experience working within community health organizations or substance use disorder treatment programs.
Responsibilities
- Serve as a primary point of contact for patients seeking information and access to MAT programs.
- Collaborate with healthcare providers, social workers, and community organizations to support patient engagement and retention in treatment.
- Provide follow-up and appointment reminders for MAT patients.
- Track and document patient interactions and outcomes to support program evaluation and continuous improvement.
- Provide education and outreach to patients and families about the benefits and processes of MAT.
- Assist in identifying and addressing barriers to treatment access, including insurance, transportation, and stigma-related challenges.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
