Master Teller

Millbury Federal Credit•Auburn, MA

54d•$20 - $23•Onsite

About The Position

Millbury Federal Credit Union seeks a Master Teller to join their winning team. This full-time position, Monday-Friday with some Saturday work, reports to the AVP - Branch Manager and is supervised by the Assistant Branch Manager or assignee(s). The Master Teller demonstrates the ability to gather and evaluate information effectively to make supervisory decisions related to their own and other tellers’ transactions, with access to override system blocks at an authorized limit. This role also acts as back-up Teller Line Supervisor as necessary. In addition to performing teller duties, responsibilities include supervising tellers, cash control, regulatory reporting and audits, scheduling breaks and lunches, corrections, and proving. Under the direction of the Teller Line Supervisor, the Master Teller is involved in the overall training and development of tellers.

Requirements

High school diploma or GED preferred
2+ years’ experience as a teller
Detail oriented and proven problem solving and deductive reasoning
Knowledge of credit union policy and products
Ability to function as a team player
Typing and adding machine skills

Responsibilities

Process all manners of member transactions accurately including safe deposit access, cash advance, teller checks, etc.
In the line supervisor’s absence, responsible for the overall operations of the teller line; including cash ordering and flow, vault, lunch schedules, teller supervision and teller and branch proof.
Available to answer questions from both tellers and members and make supervisory decisions related to transactions, loan payments, closing accounts, and related issues up to their authorized limit.
Working knowledge and comfort with the various required regulatory and compliance related logs, audits, etc. at the teller line.
Accountable to maintain a secure teller station in accordance with credit union security policy and for security measures pertaining to dual control access, vault, opening and closing procedures of the Credit Union, safety deposit boxes, etc.
Trains tellers on teller procedures, security issues pertaining to vault and retail issues and other relevant knowledge.
Post payments and payoffs to consumer loans and oversees teller equipment (on and offline).