Master Technician

Dobbs Tire And Auto Centers • Ann Arbor, MI

1d • $35 - $45 • Onsite

About The Position

Driven by Dobbs is a multi-market automotive service organization formed by Dobbs Tire and Auto Centers and Conrad’s Tire Express & Total Car Care. It provides tire sales and comprehensive automotive services, from routine maintenance to advanced diagnostics and engine repair, and emphasizes training, development, safety, and team wellbeing.

The Master Technician serves as a consultant for diagnostic work, vehicle repairs, and service procedures. This role provides technical expertise, leadership, and guidance to service department employees to support high-quality work and efficient operations. The position calls for a safety-focused, reliable, detail-oriented team member who delivers exceptional customer service.

Requirements

• Minimum of 5 years of experience in automotive repair.
• Certified Master Technician with advanced knowledge and skills in automotive maintenance, removal, replacement, and diagnostics.
• ASE certification in one or more of the following areas: Suspension & Steering, Brakes, Heating & Air Conditioning, Refrigerant Recovery & Recycling, Engine Repair, Electrical/Electronic Systems, Engine Performance, Auto Advanced Engine Performance, Automatic Transmission/Transaxle, or Manual Drive Train & Axles.
• Valid driver's license required.
• Strong commitment to safety and alignment with the company mission, vision, and values.
• Strong work ethic, commitment to results, and ability to work as part of a diverse team in a fast-paced, high-volume environment.
• Excellent verbal and written communication skills.
• Strong time management, accountability, prioritization, organization, and problem-solving skills.
• Self-motivated, goal-oriented, and attentive to detail, with a customer-centric approach and strong relationship-building skills.
• Expertise in standard automotive diagnostic tools, repair equipment, automotive systems, and advanced diagnostic and repair techniques.
• Ability to provide guidance, training, and support to junior technicians and service staff.
• Ability to interpret safety rules, operating and maintenance instructions, and procedure manuals; write routine reports and correspondence; and communicate effectively with customers and team members.
• Ability to perform basic calculations, compute rates, ratios, and percentages, and interpret graphs.

Responsibilities

• Diagnose and repair vehicles accurately, efficiently, and at a quality level that exceeds customer expectations.
• Perform advanced removal, replacement, and diagnostic work on systems including emission control, throttle body injection, computerized electrical and ignition systems, anti-lock brakes, cruise control, drivability, automatic transmissions, air conditioning, and four-wheel drive components.
• Train and mentor service department team members in vehicle maintenance and repair.
• Assist location managers with daily operations, including pricing work orders, requisitioning parts, organizing the shop, and supervising service department members.
• Perform duties of all Technician roles as needed and support other team members when business demands.
• Follow safety regulations and operate machinery, equipment, and tools safely.
• Operate diagnostic and repair equipment, including scan tools, DSO, smoke machines, and other tools required for service work.
• Maintain personal and company-provided tools needed to perform job duties.
• Perform additional tasks necessary to provide excellent customer service and support smooth shop operations.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed