Master Technician
About The Position
The Master Technician works independently and with other installers to complete installations and service calls. The role is responsible for completing assigned daily procedures and paperwork on time, as well as caring for and maintaining an assigned vehicle. The technician completes complex audio/video installations, system setup and calibration, control-system design, advanced troubleshooting, networking and data-system work, and programming of advanced systems. They also support legacy and third-party products and systems, and assist in training and evaluating technicians up to the Senior level. The position requires strong communication and problem-solving skills, self-motivation, attention to detail, and the ability to develop and execute solutions in the field.
Requirements
- At least 3 years of field experience.
- Strong verbal and written communication skills.
- Highly detailed, organized, and able to multitask.
- Self-motivated and task-driven, with the ability to apply best-practice principles.
- Excellent problem-solving skills and the ability to develop and execute solutions in the field.
- Ability to use hand and power tools.
- Proficient in all Senior-level qualifications.
- Excellent skills with desktop and mobile computing.
- Clean driving record and successful background check, required for DCJS certification.
- CEDIA ESTIII and Control4 Tech 2 certifications.
- Completion of Alarm.com Academy.
- Completion of ProSource University within the first year of employment.
Responsibilities
- Complete complex audio/video installations, setup, and calibration.
- Design control systems, including control, lighting, and shading, and install theater rooms.
- Troubleshoot simple and complex systems.
- Design, install, and set up advanced networking and data systems.
- Program advanced systems, including the specified control brand.
- Complete training for the specified lighting and shading brand.
- Support legacy and third-party products and systems.
- Set up and support multi-room systems.
- Work with security-system programming and design, and Bose single-room and multi-room solutions.
- Complete assigned daily procedures and paperwork in a timely manner.
- Care for and maintain the assigned vehicle.
- Work on a rotating on-call service schedule.
- Assist in training and evaluating technicians up to the Senior level.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
