Master Technician

Dobbs Tire And Auto Centers • Longview, TX

13h • $20 - $45

About The Position

Driven by Dobbs is seeking a Master Technician to serve as a consultant for diagnostic work, vehicle repairs, and service procedures. The role provides technical expertise, leadership, and guidance to service department team members to ensure high-quality work and efficient operations. The successful candidate demonstrates drive, a desire to learn, speed of execution, attention to detail, and reliability while supporting excellent customer service.

Driven by Dobbs brings together Dobbs Tire and Auto Centers and Conrad’s Tire Express & Total Car Care in a growing, multi-market automotive service organization. Its locations provide tire sales and automotive services ranging from routine maintenance to advanced diagnostics and engine repair. The company states that it invests in training, development, safety, and team wellbeing and supports local organizations and charities in its communities.

Requirements

• At least 5 years of experience in automotive repair.
• Certified Master Technician with advanced knowledge and skills in automotive maintenance, removal, replacement, and diagnostics.
• ASE certification in one or more of the following areas: Suspension & Steering, Brakes, Heating & Air Conditioning, Refrigerant Recovery & Recycling, Engine Repair, Electrical/Electronic Systems, Engine Performance, Advanced Engine Performance, Automatic Transmission/Transaxle, or Manual Drive Train & Axles.
• Valid driver's license.
• Strong commitment to safety and alignment with the company’s mission, vision, and values.
• Strong work ethic, commitment to results, and ability to work effectively with diverse team members in a fast-paced, high-volume environment.
• Excellent verbal and written communication skills.
• Strong time management, accountability, prioritization, organization, problem-solving, and solution-oriented skills.
• Self-motivated, goal-oriented, and driven to accomplish department goals.
• Strong critical-thinking skills and attention to detail.
• Customer-centric approach and relationship-building skills.
• Expertise with standard automotive diagnostic tools and repair equipment, automotive systems, and advanced diagnostic and repair techniques.
• Ability to provide guidance, training, and support to junior technicians and service staff.
• Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals; write routine reports and correspondence; and communicate effectively with customers and team members.
• Ability to perform basic calculations, compute rates, ratios, and percentages, and interpret graphs.

Responsibilities

• Diagnose and repair vehicles accurately, efficiently, and at a quality level that exceeds customer expectations.
• Perform advanced removal, replacement, and diagnostic work on vehicle systems, including emissions control, throttle body injection, computerized electrical and ignition systems, anti-lock brakes, cruise control, drivability issues, automatic transmissions, air-conditioning systems, and four-wheel-drive components.
• Train and mentor service department team members in vehicle maintenance and repair.
• Assist location managers with daily operations, including pricing work orders, requisitioning parts, organizing the shop, and supervising service department members.
• Perform duties of all Technician roles as needed and support team members when business demands require it.
• Follow safety regulations and operate machinery, equipment, and tools safely.
• Operate diagnostic and repair equipment, including scan tools, DSO, and smoke machines.
• Maintain personal and company-provided tools needed to perform job duties.
• Perform additional tasks necessary to support excellent customer service and smooth shop operations.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed