MASTER TECHNICIAN

AutoNation • Margate, FL

2d

About The Position

The Master Technician performs vehicle repair and maintenance according to dealer and factory standards. The role builds customer loyalty by developing trust and ensuring confidence in AutoNation as a provider of vehicle safety and reliability. The technician works from repair orders, diagnoses malfunctions, documents work, and communicates with Parts Department staff and Service Advisors to manage production and customer communication. The role also includes conducting multi-point inspections, maintaining normal technician tools, keeping current with factory technical bulletins, and participating in factory-sponsored training as appropriate.

AutoNation describes offering factory training, cutting-edge tools, OEM certification support, and career advancement opportunities across its nationwide locations. Success is measured by achieving targeted production and Customer Satisfaction Index goals.

Requirements

• High school diploma or equivalent.
• At least 2 years of experience as an automotive technician.
• Automotive technical training, varying based on store needs.
• Attention to detail.
• Organization and follow-up skills.
• Valid in-state driver’s license and an acceptable, safe driving record that is maintained.
• Passion for cars and customer service.

Responsibilities

• Perform vehicle repair and maintenance work outlined on repair orders efficiently and accurately, in accordance with dealership and factory standards.
• Communicate regularly with the Parts Department and Service Advisors to manage production and customer communication.
• Diagnose the cause of vehicle malfunctions and perform repairs when authorized by the customer.
• Conduct multi-point inspections and make recommendations to support vehicle safety and reliability.
• Document work performed on each vehicle on the repair order.
• Maintain an inventory of normal technician tools not inventoried by the Service Department as special tools.
• Keep abreast of factory technical bulletins and participate in factory-sponsored training as appropriate.
• Provide an exceptional customer experience to drive loyalty.

Benefits

• Competitive pay and compensation.
• 401(k) matching.
• Health, dental, and vision insurance plans.
• Maternity benefits.
• Paid training and OEM certification support.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Access to deals and discounts through YouDecide.
• Career growth opportunities across Service, Sales, Management, Regional, and Executive roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED