About The Position

The Master Technician - Production Support (Welding) provides hands-on support to production by rapidly responding to quality and process disruptions, maintaining continuous part flow, and driving data-driven improvements to manufacturing processes. The role provides real-time technical support on the production floor, helps resolve interruptions and minimize downtime, and coordinates with quality, maintenance, EH&S, and engineering teams to contain and resolve manufacturing issues. The technician leads or supports root-cause investigations and corrective actions, identifies process improvements, and supports process development, trials, and qualification activities. The role also contributes to documentation updates and operator training. This is an onsite, U.S.-based position in Asheville, North Carolina. U.S. citizenship is required because only U.S. citizens are authorized to access information under the program or contract.

Requirements

  • AA/AS degree or other two-year post-high-school training with at least 10 years of relevant experience, or a high school diploma/GED with at least 12 years of experience.
  • U.S. citizenship.
  • Ability to collect and analyze production or quality data to support problem-solving and process improvements.
  • Strong communication and collaboration skills in a fast-paced manufacturing environment.
  • Experience supporting production environments and working directly with operators and cross-functional teams.
  • Demonstrated ability to troubleshoot manufacturing process issues and equipment disruptions.

Nice To Haves

  • Aerospace industry experience.
  • Welding certification.
  • Hands-on experience with RSW, LBW, and/or GTAW welding.
  • Experience with inspection technologies including manual gauging, CMMs, and non-destructive testing (NDT).
  • Experience with equipment qualifications and process trials.

Responsibilities

  • Respond rapidly to production-floor quality issues and work stoppages.
  • Troubleshoot and resolve process interruptions to maintain part flow and minimize downtime.
  • Provide real-time technical support to operators and operation leaders during production shifts.
  • Coordinate with quality, maintenance, EH&S, and engineering teams to contain and resolve manufacturing issues.
  • Lead or support root-cause investigations into production issues and yield losses.
  • Support implementation and verification of corrective and preventive actions.
  • Identify and implement process improvements to reduce downtime, improve yield, and enhance equipment utilization.
  • Support process development, trials, and qualification activities for parts, processes, or equipment.
  • Support updates to work instructions, control plans, and engineering standards.
  • Support operator training on process standards and troubleshooting techniques.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short-term disability
  • Long-term disability
  • 401(k) match
  • Flexible spending accounts
  • Flexible work schedules
  • Employee assistance program
  • Employee Scholar Program
  • Parental leave
  • Paid time off
  • Holidays
  • Potential annual short-term and/or long-term incentive compensation
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