Master Technician - Production Support (Welding)

RTX•Asheville, NC
•$66,800 - $127,200•Onsite

About The Position

This role provides hands-on support to production, responding rapidly to quality and process disruptions to maintain continuous part flow while driving data-driven improvements to manufacturing processes. The position provides real-time technical support to operators and operation leaders during production shifts and works with quality, maintenance, EH&S, and engineering teams to contain and resolve manufacturing issues. It also supports root-cause investigations, corrective and preventive actions, process improvements, process development and qualification activities, documentation updates, and operator training.

Requirements

  • Associate of Arts/Associate of Science degree or other two-year post-high-school training and at least 10 years of relevant experience, or high school diploma/GED and 12 or more years of experience.
  • U.S. citizenship; only U.S. citizens are authorized to access information under this program/contract.
  • Ability to collect and analyze production or quality data to support problem solving and process improvements.
  • Strong communication and collaboration skills in a fast-paced manufacturing environment.
  • Experience supporting production environments and working directly with operators and cross-functional teams.
  • Demonstrated ability to troubleshoot manufacturing process issues and equipment disruptions.

Nice To Haves

  • Aerospace industry experience.
  • Welding certification.
  • Hands-on experience with RSW, LBW, and/or GTAW welding.
  • Experience with inspection technologies including manual gauging, CMMs, and non-destructive testing (NDT).
  • Experience with equipment qualifications and process trials.

Responsibilities

  • Respond rapidly to quality issues and work stoppages on the production floor.
  • Troubleshoot and resolve process interruptions to maintain continuous part flow and minimize downtime.
  • Provide real-time technical support to operators and operation leaders during production shifts.
  • Coordinate with quality, maintenance, EH&S, and engineering teams to contain and resolve manufacturing issues.
  • Lead or support root-cause investigations for production issues and yield losses.
  • Support implementation and verification of corrective and preventive actions.
  • Identify and implement process improvements to reduce downtime, improve yield, and enhance equipment utilization.
  • Support process development, trials, and qualification activities for parts, processes, or equipment.
  • Support documentation updates, including work instructions, control plans, and engineering standards.
  • Support operator training on process standards and troubleshooting techniques.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short-term disability
  • Long-term disability
  • 401(k) match
  • Flexible spending accounts
  • Flexible work schedules
  • Employee assistance program
  • Employee Scholar Program
  • Parental leave
  • Paid time off
  • Holidays
  • Potential eligibility for annual short-term and/or long-term incentive compensation programs
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