Master Scheduling Manager (Manufacturing)
About The Position
The Master Scheduling Manager develops and continuously improves supply chain and materials KPIs, using product and process knowledge and fostering participative teamwork. The role supports engineering changes to minimize or eliminate obsolescence and helps implement new product launches, including the associated SAP system requirements. The position develops, maintains, and optimizes the Master Production Schedule (MPS) based on customer demand, inventory, capacity, and material availability. It translates customer orders into manufacturing schedules, adjusts plans as demand changes, supports the development of master scheduling processes, and monitors whether production schedules and operating plans remain adequate. The role also helps create level production schedules within plant capacity while avoiding substantial inventory increases, maintains daily production schedules, and monitors work-in-process (WIP) and finished-goods (FG) inventory against established tolerances. The manager is the primary contact for key customers on order status, delivery schedules, and issue resolution. The role manages forecasts, order entry, and demand changes; communicates proactively about potential delays, shortages, and delivery timeline changes; and coordinates with internal teams to meet customer requirements while building strong relationships through consistent, professional communication.
Requirements
- Product and process knowledge.
- Ability to foster a participative effort.
Responsibilities
- Develop, track, and continuously improve KPIs for the supply chain and materials organization.
- Assist with engineering changes to minimize or eliminate obsolescence and support new product launches, including SAP system requirements.
- Develop, maintain, and optimize the Master Production Schedule based on customer demand, inventory levels, capacity constraints, and material availability.
- Translate customer orders into manufacturing production schedules and work with planning personnel to adjust for demand fluctuations and maintain schedules and desired inventory levels.
- Help develop Master Scheduling functions for EETAM and work with the planning group to develop and follow departmental processes.
- Monitor customer requirement changes daily, weekly, and monthly to ensure production schedules and operating plans are adequate.
- Assist in developing level production schedules within plant capacities and without substantial inventory increases.
- Maintain production schedules daily and communicate with materials and operations through assigned channels.
- Monitor WIP and FG inventory levels to ensure they remain within predetermined tolerances.
- Serve as the primary point of contact for key customers regarding order status, delivery schedules, and issue resolution.
- Manage customer forecasts, order entry, and demand changes accurately and urgently.
- Proactively communicate with customers about potential delays, shortages, or changes in delivery timelines.
- Coordinate with internal teams to meet and exceed customer requirements.
- Build and maintain strong relationships with customers and cross-functional teams through consistent, professional communication.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
