Master Planner

Jabil • Mebane, NC

5d

About The Position

Jabil is seeking an experienced Master Planner to translate customer demand into effective manufacturing execution. The role is responsible for balancing materials and capacity, optimizing production schedules, and managing product transitions to support customer delivery and operational performance. The Master Planner serves as the primary planning resource for an assigned workcell and works closely with manufacturing, materials, supply chain, workcell leadership, and other cross-functional teams.

The position develops and maintains the Master Production Schedule (MPS) in Jabil's ERP system, ensuring schedule accuracy, adequate customer purchase-order coverage, material readiness, and alignment with manufacturing capabilities. It also manages demand, capacity, revenue forecasting, Bills of Material (BOMs), routings, documentation, and end-of-life planning. The Master Planner communicates constraints and risks, drives resolution of planning issues, supports continuous improvement, and mentors planning and documentation personnel.

Candidates must meet one of the stated education and experience combinations: a bachelor's degree and 5 or more years of related experience; a master's degree and 3 or more years of related experience; or a PhD in a relevant discipline. An equivalent combination of education, training, and directly related experience may also be considered. APICS certification and prior supervisory, team leadership, or mentoring experience are preferred.

Requirements

• One of the following education and experience combinations: bachelor's degree with 5 or more years of related planning, materials, supply chain, or manufacturing experience; master's degree with 3 or more years of related experience; or a PhD in a relevant discipline.
• An equivalent combination of education, training, and directly related experience may be considered.
• Thorough understanding of Master Production Scheduling, Material Requirements Planning, production planning, and manufacturing operations.
• Strong understanding of component lead times, internal manufacturing run rates, test development lead times, machine programming lead times, and manufacturing sequence of activities.
• Ability to analyze customer demand, material availability, manufacturing capacity, and production constraints.
• Strong knowledge of BOMs, routings, inventory transactions, WIP, and material planning processes.
• Ability to understand customer PO coverage and material liability requirements and incorporate them into production planning.
• Strong analytical and problem-solving skills, including the ability to identify risks and drive corrective actions.
• Ability to manage multiple priorities and respond effectively to changing customer and manufacturing requirements.
• Strong organization, attention to detail, and commitment to planning and data accuracy.
• Effective written and verbal communication skills, including the ability to communicate complex planning information across functional areas.
• Ability to influence and lead cross-functional activities without direct reporting authority.
• Ability to mentor and provide functional guidance to planning and support personnel.
• Strong ERP and computer system skills, including the ability to manage and analyze planning data.
• Solutions-oriented mindset focused on customer service, continuous improvement, and operational excellence.

Nice To Haves

• APICS certification.
• Previous supervisory, team leadership, or mentoring experience.
• Previous experience with production planning, Master Production Scheduling, MRP, ERP systems, and manufacturing operations.

Responsibilities

• Develop and maintain the Master Production Schedule based on customer demand, material availability, capacity, and production requirements.
• Load and maintain the MPS in Jabil's ERP system, including appropriate customer purchase-order coverage.
• Keep the MPS accurate, achievable, and aligned with current customer demand and manufacturing capabilities.
• Reconcile the MPS against customer PO coverage weekly to help prevent production or material commitments beyond authorized demand.
• Drive MPS performance toward the established 95% target and support the goal of 100% on-time delivery.
• Establish and maintain build readiness and own production planning activities for the assigned workcell.
• Support BOM and document control requirements and ensure valid customer demand, material availability, accurate BOMs, and appropriate routings support production.
• Partner with manufacturing teams daily to assess production performance and adjust schedules as appropriate.
• Optimize production quantities and sequencing to minimize changeovers and improve manufacturing efficiency.
• Analyze customer demand, material availability, and capacity requirements; communicate potential constraints to workcell leadership and stakeholders.
• Maintain control of materials and potential customer or company liability, and account for applicable customer contract terms in planning decisions.
• Maintain accurate revenue forecasts based on production schedules and customer requirements.
• Work with cross-functional teams to identify and resolve shortages, planning gaps, and demand changes.
• Maintain the workcell capacity planning model, assess current and future capacity needs, and help address constrained or uneven utilization.
• Balance customer priorities with effective use of manufacturing resources and maintain appropriate capacity and customer sizing.
• Account for production rates, manufacturing lead times, test requirements, machine programming requirements, and other factors affecting build schedules.
• Support continuous improvement initiatives that strengthen planning accuracy, efficiency, and operational performance.
• Lead planning activities for creating and maintaining BOMs and manufacturing routings, supporting accurate WIP tracking and inventory transactions.
• Partner with Production Planners and Document Coordinators to maintain accurate documentation and planning information.
• Serve as the workcell planning subject matter expert and guide and mentor others on planning processes, tools, and requirements.
• Coordinate end-of-life planning, including leading meetings approximately 30 days before the planned final build.
• Own the EOL build schedule, keep the MPS aligned with authorized customer demand, and coordinate final production and shipment timelines.
• Support plans for potential RMAs after final production and manage applicable workcell purge and disposition activities.
• Communicate planning risks, constraints, priorities, and schedule changes to stakeholders and drive timely resolution of issues affecting delivery, material exposure, or manufacturing performance.
• Follow applicable safety, health, environmental, quality, security, company procedure, and business-control requirements; maintain accurate planning records and documentation.
• Perform other duties and responsibilities as assigned.

Benefits

• Medical, dental, prescription drug, and vision insurance with HRA and HSA options.
• 401(k) match.
• Employee stock purchase plan.
• Paid time off.
• Tuition reimbursement.
• Life, AD&D, and disability insurance.
• Commuter benefits.
• Employee assistance program.
• Pet insurance.
• Adoption assistance.
• Annual merit increases.
• Community volunteer opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior