Spec Master Patient Index

Ensemble Health Partners•Johnson City, TN

About The Position

The Master Patient Index Specialist ensures the accuracy and integrity of patient demographic and identifier data across the enterprise, supporting continuity of care and compliance with regulatory standards. The specialist serves as the primary resource for resolving duplicate records, chart corrections, and medical record number inquiries within the electronic health record and related systems. The role maintains and reconciles patient identity data by performing merges, unmerges, and contact moves, and ensures accurate record linkage across registration, scheduling, and clinical systems. The specialist collaborates with patient access, Health Information Management, and technical teams to resolve identity discrepancies, prevent downstream billing errors, and uphold organizational data integrity standards.

Responsibilities

  • Ensure the accuracy and integrity of patient demographic and identifier data across the enterprise.
  • Resolve duplicate records, chart corrections, and medical record number inquiries within the electronic health record and related systems.
  • Maintain and reconcile patient identity data by performing merges, unmerges, and contact moves.
  • Ensure accurate linkage of records across registration, scheduling, and clinical systems.
  • Collaborate with patient access, Health Information Management, and technical teams to resolve identity discrepancies.
  • Help prevent downstream billing errors and uphold organizational data integrity standards.

Benefits

  • Comprehensive benefits package supporting physical, emotional, and financial health, including healthcare, time off, retirement, and well-being programs.
  • Professional development and a professional certification relevant to the associate's field.
  • Tuition reimbursement.
  • Quarterly and annual incentive programs.
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