About The Position

The Master Technician performs vehicle repair and maintenance according to dealer and factory standards. The role focuses on diagnosing and repairing vehicle issues, completing inspections, documenting work, and building customer trust and loyalty by supporting vehicle safety and reliability. The position works regularly with the Parts Department and Service Advisors to coordinate production and customer communication, and stays current with factory technical information and training. AutoNation offers factory training, OEM certification support, career development opportunities, and access to career paths across its nationwide locations. Success is measured by achieving targeted production and Customer Satisfaction Index goals. The compensation range is $34.00 to $74.00 per flat rate hour, combining hourly and bonus pay.

Requirements

  • High school diploma or equivalent.
  • At least 2 years of experience as an automotive technician.
  • Automotive technical training, varying based on store needs.
  • Attention to detail.
  • Organization and follow-up skills.
  • Valid in-state driver’s license and an acceptable, safe driving record that can be maintained.
  • Passion for cars and customer service.

Responsibilities

  • Perform vehicle repair and maintenance work listed on repair orders efficiently and accurately, in accordance with dealership and factory standards.
  • Communicate regularly with the Parts Department and Service Advisors to manage production and customer communication.
  • Diagnose vehicle malfunctions and perform repairs when authorized by the customer.
  • Conduct multi-point inspections and make recommendations to support vehicle safety and reliability.
  • Document work performed on each vehicle on the repair order.
  • Maintain an inventory of normal technician tools not inventoried by the Service Department as special tools.
  • Keep abreast of factory technical bulletins and participate in factory-sponsored training classes as appropriate.
  • Provide an exceptional customer experience to drive loyalty.

Benefits

  • Competitive compensation and benefits.
  • Paid training and OEM certification support.
  • 401(k) matching.
  • Health, dental, and vision insurance plans.
  • Maternity benefits.
  • Associate purchase and discount programs for vehicles, services, parts, collision, accessories, and AutoGear.
  • Access to deals and discounts through YouDecide.
  • Career growth and development opportunities.
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