Experienced Diesel Technician - Ford Tustin Pay up to $74.00 per flat rate hour
About The Position
The Senior Technician performs vehicle repair and maintenance according to dealer and factory standards, helping build customer loyalty through trust and confidence in vehicle safety and reliability. The role involves completing repair-order work efficiently and accurately, diagnosing and repairing malfunctions when authorized, inspecting vehicles, documenting work, and coordinating with Parts and Service teams. Technicians maintain their normal tools, keep up with factory technical bulletins, and participate in factory-sponsored training as appropriate. Success is measured by targeted production and Customer Satisfaction Index results. The position offers factory training, OEM certification support, and opportunities for career growth.
Requirements
- High school diploma or equivalent.
- At least 2 years of experience as an automotive technician.
- Automotive technical training; requirements vary based on store needs.
- Attention to detail.
- Organization and follow-up skills.
- Valid in-state driver's license and an acceptable, safe driving record that is maintained.
- Passion for cars and customer service.
Responsibilities
- Perform vehicle repair and maintenance work listed on repair orders efficiently and accurately, following dealership and factory standards.
- Communicate regularly with the Parts Department and Service Advisors to manage production and customer communication.
- Diagnose vehicle malfunctions and perform repairs when authorized by the customer.
- Conduct multi-point inspections and make appropriate recommendations to support vehicle safety and reliability.
- Document work performed on each vehicle on the repair order.
- Maintain an inventory of normal technician tools not inventoried by the Service department as special tools.
- Keep up with factory technical bulletins and participate in factory-sponsored training as appropriate.
- Provide an exceptional customer experience to drive loyalty.
Benefits
- Competitive compensation and 401(k) matching.
- Health, dental, and vision insurance plans.
- Maternity benefits.
- Paid training and OEM certification support.
- Associate purchase and discount programs for vehicles, services, parts, collision, accessories, and AutoGear.
- Discounts through YouDecide, a website offering deals from providers and retailers.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
