Master Design Coordinator

The Olberding Brand Family•New York City, NY

1d•Hybrid

About The Position

Olberding Brand Family is seeking a Master Design Coordinator for its LDB Division, supporting the CeraVe Marketing Team. The role manages packaging artwork projects and partners with Marketing to deliver final packaging graphics, including developing creative briefs for teams to execute. The coordinator uses technical and brand knowledge to identify and resolve project issues and supports Olberding's Artwork Project Managers, Client Engagement Manager, and Team Leader in delivering excellent client service. The position leads artwork projects and TAG workflows across multiple products or franchises, coordinates with cross-functional stakeholders, maintains project tracking and timelines, and serves as a technical expert for packaging artwork and the Marketing representative for print press approval. It also contributes to ongoing improvement of creative operations, workflows, tools, timelines, and costs. The role reports to the Olberding and L’Oreal Team Lead. Olberding Brand Family is headquartered in Cincinnati and has more than 450 employees across the United States, with offices in Europe and Asia. The advertised salary range is $80,000–$90,000.

Requirements

Strong project management and organizational skills.
Strong knowledge of consumer products packaging, creative design, and production artwork.
Strong communication skills and the ability to establish, grow, and maintain client relationships.
Ability to diplomatically give and receive feedback.
College degree, such as a Bachelor of Arts, or equivalent experience in Business, Graphic Arts, Marketing, Advertising, or a related discipline; an equivalent combination of education and experience sufficient to perform the role is acceptable.
Two to three years of project management experience at a creative agency or in the customer service industry.

Nice To Haves

Cosmetics or consumer product company knowledge or experience.
Knowledge of project management systems such as ESKO’s WebCenter, Wrike, or Mediabox.
Proficiency in Spanish or Portuguese as a second language; not required to perform essential duties.
Print packaging and color production experience.

Responsibilities

Support Marketing Product Managers with artwork management, emphasizing detail, accuracy, and timely execution.
Lead artwork projects, create artwork briefs, and manage TAG workflows for multiple products or franchises.
Align with Development on project timelines and identify key artwork deliverables.
Serve as the primary contact for Development, Creative, R&I, Regulatory, Claims, Legal, Agencies, Countries, and Zones regarding packaging artwork.
Maintain the project tracker daily with current project status and timing.
Communicate regularly with cross-functional project teams, share status, address questions, and proactively resolve roadblocks.
Serve as the technical expert for packaging artwork and represent Marketing for Print Press Approval.
Provide ongoing feedback on processes and recommendations for optimization.
Optimize people, processes, and tools in creative operations to support quality and efficiency.
Help implement best practices across teams to improve workflows, timelines, tools, and costs and increase efficiency and creative output quality.
Partner with the supervisor to identify technology gaps that hinder team and project progress and offer solutions.
Adhere to communicated team goals and defined metrics.
Build productive relationships with internal and external functional partners.
Coordinate execution with Marketing, Creative, and Purchasing and provide regular updates.